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Sr Business Planning & Support Consultant

First Citizens Bank
United States, North Carolina, Raleigh
100 East Tryon Road (Show on map)
Sep 18, 2025
Overview

This position is responsible for the support and ongoing improvement of the Bank's business plans. Conducts analysis, evaluates current practices, and offers guidance to business units to maximize results. Provides recommendations regarding best practices and methodologies. Works directly with leadership, team leaders, internal business partners and stakeholders to implement business processes and initiatives that will enable the business unit to increase and enhance production, while satisfying financial, regulatory, and compliance reporting requirements. Leads special projects, mentors associate team, oversees resource and financial management, and handles the most complex issues in support of daily workflow.


Responsibilities

  • Business Strategy - Supports current plans, processes, and requirements that identify factors negatively affecting the business unit. Aids in the development of strategies and solutions to address identified issues, coordinating business efforts to achieve success. Provides support in creating internal communications.
  • Team Leadership - Leads special projects, serving as a resource to wider business unit or organization. Utilizes expertise to provide guidance, feedback, and direction on complex matters. Assists in the communication of performance results and expected behaviors.
  • Reporting - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, project plans, and other documentation in support of business initiatives. May review or verify reports of team.
  • Data Analysis - Sources, compiles, and interprets data. Performs complex data analysis, effectively communicating and directing analysis output.

Qualifications

Bachelor's Degree and 8 years of experience in Business Strategy, Project Planning, and Financial Services industry OR High School Diploma

-OR-

GED and 12 years of experience in Business Strategy, Project Planning, and Financial Services industry

Preferred Qualifications:

  • Drive strategic direction, knowledge of requirements and how to define them.
  • Product and program management, ability to work cross functionally from a technology to business process.
  • Experience in MS Office Suite (including Excel and PowerPoint) and JIRA.
  • Project Management skills, ability to create framework, workstreams, and mapping.
  • Analytical skills - data, organization skills
  • Organizational awareness
  • LFI and regulatory experience.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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