New

Principal Business Analyst - FinOps

Whole Foods Market, Inc.
paid time off, retirement plan, relocation assistance
United States, Texas, Austin
550 Bowie Street (Show on map)
Sep 18, 2025
This key role is responsible for managing Direct AP business processes and playing a critical role in managing accounts payable functions. Operationally this person will track KPIs and metrics to both understand the health of our AP organization and to root cause issues and drive operational efficiencies. This person is expected to lead and support Ad hoc projects and enhancements as we continue to move through a full scale Procure to Pay transformation, working closely with other AP and cross-functional leaders.While experience with PO/Invoice management, receiving, and invoice processing is key to this position, this role is focused on analysis, reporting, and process improvement as opposed to purely transactional work. Team member must be prepared to lead projects, support PTP adjacent initiatives and measure outcomes.Note: Position available in Austin, TX and currently on a 5-day in office model. Relocation assistance available. Responsibilities: Support and focus on continuous improvement around Accounts Payable technical and business process to ensure timely and accurate payments. Lead and contribute to projects, both AP specific as well as cross functional FinOps adjacent initiatives. Prepare and analyze metrics to determine process deficiency root-cause and offer actionable steps to improve the process. Be a point of escalation for Accounts Payable inquiries including payment issues, audit requests, vendor issues and past due items. Utilize a variety of software/systems to research, review, correct, and ensure AP process and data accuracy. Own complex issues to resolution that require collaboration with regional and/or Global business partners to reach a solution. Drive end to end process improvements by creating and updating Accounts Payable procedures and policies, provide training and support to BPO teams. Partner cross-functionally to assess risk and optimize upstream/downstream impacts of PTP transformation strategy. Support and work closely with technology teams to define requirements for system enhancements, UAT, and go-live/hypercare support. Support month end close and other financial reporting requirements as needed. Skills: Strong knowledge of basic accounting principles and practices especially in the PTP value stream. Understanding data and process flows within ERP systems and source systems (Workday a plus) Highly analytical and able to work with large and disparate data sets to gain insights and provide summarized output. Previous experience with data shaper tools such as Tableau, Alteryx, PowerBI, QuickSights would be a plus. Advanced understanding of Accounting/Accounts Payable and related general ledger systems and processes. Able to easily shift priorities and balance a mixed workload of project and day to day operational oversight. Communicates structured information in a clear, concise, and organized fashion based on the respective audience. Superior written and verbal communication skills and ability to outline problem statements, proposed solution and business impacts. Collaborate and engage others to support both individual and organizational goals. Takes initiative and demonstrates a strong desire to improve overall operations and processes. Gathers and analyzes critical information from a variety of sources to understand problems and seeks opportunities to add value. Highly proficient in Microsoft Office, especially in Excel. Knowledge SQL, VBA or other relational database querying (intermediate) Ability to effectively present information and respond to questions in one-on-one interactions, meeting/group participation, involving Team Members, suppliers, Team Leaders, and Regional/National leadership. Strong interpersonal and communication skills with track record of superior customer service Previous retail/grocer experience preferred but not required. Knowledge of project management methodologies and tools and prior experience either supporting or leading cross functional projects/initiatives. Familiarity with BPO support models and prior experience working with shared service providers. Bachelor's Degree in Accounting/Finance along with 8+ years relevant experience. The wage range for this position is $100,244.00-$170,415.00 Annual, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: https://careers.wholefoodsmarket.com/benefits. At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.