Client Development Specialist

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the well-being of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Department Information
The Enterprise Innovation Institute is Georgia Tech's economic development arm, comprised of more than a dozen programs. It's the largest and most comprehensive university-based program of its kind in the United States. Its core focus areas include entrepreneurship and startup development, business and industry growth, ecosystem development, and international outreach.

PIN

The Partnership for Inclusive Innovation (PIN) is a public-private partnership that launched in 2020 to lead coordinated, statewide efforts to position Georgia as the Technology Capital of the East Coast. Dedicated to advancing technology, opportunity and shared economic success across the state, the organization's pillars focus on community research, student engagement, workforce development and economic opportunity towards inclusion one innovation at a time.
For additional information about the Partnership, please visit: www.pingeorgia.org

Coordinate initial outreach to qualify new client firms into campus unit program(s). Discover needs of prospective clients that have an interest in campus unit program(s). This position will interact on a regular basis with: client company management, senior management, and government agency representatives. This position typically will advise and counsel: client company management. This position will supervise: NA

Job Duty 1 -
Perform outreach to potential client firms and referral sources via direct mail, e-outreach, and personal presentations.

Job Duty 2 -
Lead market research efforts to identify potential clients and stay abreast of industry trends and government policies.

Job Duty 3 -
Determine initial/continued client eligibility for program based on specific program requirements.

Job Duty 4 -
Develop client trust to secure classified or confidential company information to satisfy program requirements.

Job Duty 5 -
File program eligibility documents, track petition progress through the approval process, and offer corrective action as appropriate to transition potential clients to qualified clients.

Job Duty 6 -
Prepare metrics and reports to track and recommend areas of improvement.

Job Duty 7 -
Maintain applicable database with relevant information.

Job Duty 8 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Marketing, Finance or a related Business field or equivalent combination of education and experience

Required Experience
Three to four years of job related experience

Preferred Educational Qualifications
Master's of Business Administration (MBA)

Preferred Experience
Four to five years of job related experience

SKILLS
This job requires a thorough understanding of the unit's program legislation; advanced knowledge of each client's applicable reports; a full understanding of the firms product lines, production process, employment practices, and exporting/importing activities; a high degree of customer orientation and relationship-building skills; a working knowledge of research and analysis.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

Salary range: $56,000.00-$65,000.00

Location: Atlanta, GA

Job grade: D4

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

The working title of this position will be the PIN Alumni & Community Engagement Coordinator. This new hire and newly created role will join the newly created Emerging Innovator team within the Partnership for Innovation (PIN), which includes the Workforce Development Pillar and the Student Engagement Pillar. This is a crucial role that reports directly to the PIN Growth & Business Development Manager. The position is responsible for executing engagement strategies, managing communications, and providing essential administrative support to showcase the program's impact. A key function of this role is to drive the conversion of program alumni into active participants, serving as mentors and project leaders for the PIN Fellowship and Internship programs.

In this position, a vital part of the team, this role will ensure alumni feel connected and that the programs success is effectively communicated to a wider audience. This will involve a hands-on approach to building and maintaining relationships within the program's community, coordinating events, and managing the alumni communication network. The role also includes managing all program marketing, social media, and website content, with a focus on sharing success stories from fellows and alumni.

Successful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening