Part Time Assessment Center Assistant

Part Time Assessment Center Assistant

Hourly Rate: $19.05

This position is an on-campus, part-time, up-to 19-hour appointment based in Champaign, Illinois.

Applications accepted through Friday, September 26, 2025 at 7 PM CT or until the position is filled.

The
Assessment Center Assistant is responsible for coordinating the operations of a
high-volume educational testing unit. This includes greeting visitors and
callers; managing check-in and check-out of examinees; proctoring a wide
variety of assessments, including paper, computer, and internet-based
examinations; maintaining detailed records in accordance with federal, state,
and campus regulations; performing data entry; and providing administrative and
clerical support to the Director.

The Assessment Center Assistant appointment is on a schedule established by the
Assessment Center Director. Internal and
external events occasionally necessitate an altered work schedule. The Assistant must be able to work
effectively with the public in a high-volume environment with minimal
supervision, frequent interruptions, and simultaneous tasks. The position
involves access to and daily handling of confidential records and information.

Applicants must submit:

• An online employment application
  
• Cover letter
  
• Resume or CV
  

Essential
Job Functions:

• Administer and proctor exams; generate score reports and record test results.
  
• Become certified as a High Stakes Testing Proctor for companies such as Pearson VUE PSI, Castle, etc.
  
• Preserve and maintain current and historical examinee test records.
  
• Handle inquiries (walk-in, phone, email) to the Assessment Center and schedule testing appointments.
  
• Determine which exams an individual is qualified to take.
  
• Provide appropriate guidance in regard to timely and efficient completion of all requirements including deadline dates that would affect entry into a student's desired program.
  
• Provide information to applicants about the College and its courses and programs.
  
• Troubleshoot and resolve technical issues with Assessment Center equipment and escalate to Campus Technologies if needed.
  
• Maintain appropriate inventory levels to sustain operations.
  
• Train and coordinate student and hourly workers.
  
• Other duties as assigned.

Minimum Requirements:

• Associate
  degree or three (3) years' equivalent work experience in testing, higher
  education, or an office setting or an equivalent combination of related
  education and work experience.
  
• Must be at least 21
  years old.
  
• Be a US citizen or Permanent US legal resident alien.
  
• Pass a 5-year federal
  background check.
  
• Excellent interpersonal
  and customer service skills.
  
• Effectively communicate
  with a diverse clientele, including individuals with English as a second
  language.
  
• Work quickly and accurately under pressure and effectively deal with a wide variety of situations, some potentially stressful.
  
• Ability to interact
  professionally and competently with other Parkland staff, other
  universities' staff, state certification boards, and national testing
  services to ensure a high-quality testing program.
  
• Ability to manage a
  computer lab and troubleshoot common technical problems.
  
• Functional capacity in
  the Microsoft Office Suite programs, with the ability to learn the
  Parkland information system, computerized testing system, and new programs
  as technology changes.
  
• Strong organizational
  skills with the capability to multitask.
  
• Written and verbal
  English skills and mathematical abilities sufficient to perform the
  functions of the position.
  
• In an effort to comply with SURS return-to-work
  restrictions for employers (40 ILCS 5/15-139.5), candidates for employment at
  Parkland College must either not be a SURS annuitant or must be willing to
  suspend his/her SURS annuity upon employment.
  This applies to all SURS annuitants except those receiving their annuity
  under either the Self-Managed Plan (SMP) or by lump sum payment.

Sponsorship for work authorization is not available for this position.

Apply for this position using the Apply Now button at the top or bottom of this posting. Applications not submitted through https://www.parkland.edu/careers will not be considered.

Please monitor your email, including spam or junk mail folders, for future correspondence from Parkland College Human Resources.
For further information on the application process, please contact Parkland College Human Resources at 217-351-2220.

Applicants with disabilities may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process.

Requests may be submitted by contacting Human Resources at 217-351-2220 or by emailing hr@parkland.edu.

Equal Opportunity Employer