Role: Assistant Director of Women's Programs
Reports to: Director, C3
Program: 1502-Downtown C3
Department: Outreach
Location: C3 Skid Row - 627 S. San Julian Street, Los Angeles, CA 90014
Setting: 100% Onsite
Schedule: Monday - Friday, 7:30am - 4pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Job Description Summary:
Under the supervision of the C3 Program Director, the Assistant Director of Women's Programs will provide oversight and leadership to the C3 multidisciplinary outreach teams. They will also provide leadership and coordination of interagency Skid Row outreach efforts under the 'Every Woman Housed' Initiative to integrate care for street homeless women in Skid Row. The Assistant Director directly oversees "Street-based Team" which does short-term case management focused on emergency response, harm reduction, and connection to shelter.
C3 Outreach teams are a core part of LA County's street-based engagement effort on Skid Row. Our program is a part of the LA County/City approved strategy to combat homelessness through building relationships with the most vulnerable, chronically homeless individuals. C3 works to identify, engage, and connect homeless individuals to interim and permanent housing and life-saving supportive services.
The Assistant Director will work with the leadership team to ensure that the C3 provides high quality, integrated care and services to community members living on the streets of Skid Row. They will coordinate services with partner agencies, provide staff training and clinical support, and foster collaboration within the team between other departments and programs. The Assistant Director is also responsible for administrative aspects of team leadership, including data oversight, training, and supervision of case managers and clinicians.
Job Description Essential Duties and Responsibilities:
Under the supervision of the Program Director, the Assistant Director responsibilities include:
- Providing crisis intervention to clients facing medical and mental health crises, including assessment and writing LPS 5150 holds.
- Providing clinical support high acuity clients for both Day Center and field-based outreach staff.
- Coordinating and collaborating with C3 Program Managers to ensure continuity of client care.
- Developing clinical and administrative training for all staff that adheres to Harm Reduction and Trauma Informed Care principals.
- In coordination with the C3 Program Director, facilitating weekly staff meetings, case conferences, and training sessions for all staff.
- Meeting directly with program clients to evaluate clinical needs and provide consultation to direct service staff.
- Recruiting, hiring, and evaluating staff within the guidelines of The People Concern Personnel Policies and in conjunction with the Program Director.
- Maintaining positive, ongoing and collaborative relationships with other TPC departments as well as outside agencies, including: the Department of Health Services (DHS), LAPD, Department of Mental Health (DMH), LAHSA outreach teams, and Skid Row service providers.
- Liaison for medical and psychiatric teams provided with subcontracted providers. Scheduling and staff support for high acuity medical/psychiatric needs.
- Compiling statistics monthly and other reporting information as needed.
- Providing program development and implementation in conjunction with the Program Director.
- Other duties as assigned.
Job Description Qualifications:
- Licensed clinician: LCSW, LMFT, LPCC or ability to obtain this within 1 year.
- LPS designation, or ability to obtain.
- Minimum of one (1) year experience in management of direct service staff.
- Minimum of two (2) years' experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.
- Experience in training staff to deliver low-barrier and harm reduction based services.
- Excellent verbal and written communication skills.
Job Description Preferred Qualifications:
- Bilingual in Spanish a plus
- Knowledge of the Skid Row community and resources preferred.
Job Description Work Environment:
- Skid Row street based program. Daily walking independently throughout Skid Row community.
- Combination of field (street-based) and office environment.
- Regularly required to sit, stand, bend, stoop, twist; occasionally lift or carry up to 35 lbs.
- Walk and drive to different local sites with or without clients (ex: hospitals, shelters, clinics, housing)
- Regularly walking distances over uneven surfaces and in encampment areas.
- Will necessitate working in busy, loud, and chaotic environments
- Will be exposed to elements like cold, heat, rain, dust, noise and odor, as well as clients with severe medical and hygiene needs.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
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