Sales Administrator

STS Technical Services is actively hiring a Sales Administrator in Brookfield, Wisconsin.

At Trace-A-Matic, people are the greatest assets. The company provides a clean, safe, and supportive environment where employees can grow and thrive. Their mission is to achieve excellence in complex precision machined components and deliver complete customer satisfaction. They also believe in sharing success. Through a Gainsharing program, profits are split 50/50 with employees and paid out quarterly. Relocation assistance is available.

The Sales Administrator enhances the customer experience across quoting, order processing, pricing, order status, and CRM updates. This role ensures the voice of the customer is represented within the organization, while also conducting research on target markets and accounts to support the sales process.

• Manage and coordinate development, monitoring, and analysis of sales reporting programs
  
• Assist with customer account management
  
• Handle RFQ submittals, maintenance, and follow-ups for discovery
  
• Qualify inbound requests from website, email, and phone calls
  
• Set up new customers and maintain existing customers in ERP/CRM systems (Epicor preferred)
  
• Complete supplier surveys and questionnaires
  
• Manage supplier portal requirements
  
• Review and update quarterly sales forecasts
  
• Update and communicate customer order status
  
• Review orders for accuracy and completeness; provide backup order entry support as needed
  
• Provide occasional travel support (5-10%)
  
• Perform other duties as assigned
  

• Four-year degree preferred (Business Administration or Mechanical Engineering)
  
• 5+ years of experience in a sales administration or equivalent role, ideally within a manufacturing organization
  
• Strong organizational and communication skills (written and verbal)
  
• Proficiency in Microsoft Office Suite and ERP systems (Epicor preferred)
  
• Ability to work effectively across departments
  

• Frequent sitting; extended periods of computer and phone use
  
• Occasional standing, walking, and light lifting (documents, laptops, etc.)
  
• Occasional customer visits requiring travel
  
• Frequent use of hands and fingers for typing, writing, and office equipment
  

• Office-based role within a manufacturing environment
  
• Moderate noise level
  

• 10 Paid Holidays
  
• Service-Based PTO
  
• Gainsharing (50/50 profit split with employees, paid quarterly)
  
• Fast-paced, engaging work environment
  
• On-site fitness center and medical clinic
  
• Weekly pay
  
• Performance-based merit raises
  
• Climate-controlled environment
  

STS Technical Services is a Top 100 Staffing Firm that partners with some of the largest names in the aerospace, manufacturing, defense, and industrial industries. Our recruitment teams put talented professionals to work at client locations all over the world. With more than 35 years of experience, STS Technical Services is dedicated to helping job seekers find long-term career opportunities and providing world-class workforce solutions to our clients.

STS Technical Services is an equal opportunity employer.

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