AI Solutions Lead

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innovation across more than 36,000 trials and 11 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million users trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. Discover more at www.medidata.com.

About the Team:

We are seeking a talented and driven AI Solutions Lead to join our Sales Innovation & Technology team. This role is responsible for designing, developing, and implementing innovative AI and machine learning solutions, in particular within Salesforce, Tableau, and Google Gemini, and Microsoft (e.g. Excel) environments. The ideal candidate will work closely with business stakeholders to identify opportunities for AI to enhance customer and seller experiences, optimize and automate business processes, and drive measurable productivity gains. This is a hands-on role requiring a blend of technical expertise, strategic thinking, and strong communication skills.

Responsibilities:

* Collaborate with business leaders and end-users to understand strategic objectives and translate them into a roadmap of AI-driven solutions.

* Design, configure, and implement Salesforce AI capabilities, including Einstein Prediction Builder, Activity Capture, Next Best Action, and Generative AI features.

* Develop custom AI models and integrations, leveraging Salesforce's data and Apex/LWC, to address unique business challenges.

* Manage data pipelines and ensure data quality for training and deployment of AI models, often using Salesforce Data Cloud.

* Conduct thorough testing, performance tuning, and monitoring of AI solutions to ensure accuracy and reliability.

* Document technical designs, configurations, and processes to support maintenance and future development.

* Stay up-to-date with the latest advancements in Salesforce AI, machine learning, and data science to proactively recommend new solutions.

* Provide expert guidance and training to end-users and other administrators on the use and benefits of AI features.

Qualifications:

* Minimum of 10 years of experience in the Salesforce ecosystem with a strong focus on platform development and configuration. Deep knowledge of CPQ and Tableau.

* Proven experience designing and implementing solutions with Salesforce Einstein products or other AI/ML tools.

* Proficiency in Apex, Lightning Web Components (LWC), and SOQL.

* Experience with Salesforce Data Cloud and data integration tools (e.g., MuleSoft, Data Loader).

* Strong understanding of machine learning principles, data modeling, and predictive analytics.

* Excellent analytical, problem-solving, and communication skills.

* Preferred Certifications: Salesforce AI Associate, Data Cloud Consultant, or Platform Developer I/II.

* Preferred Experience: Familiarity with Python for data analysis and external model integration. Capable of leading Excel modeling automation.

The salary range posted below refers only to positions that will be physically based in NY/NJ. As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than NY/NJ, may differ based on the local market data in that region. The base salary pay range for this position is $135,000 to $180,000.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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