New

Human Resource Business Partner

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Salem
81 Highland Avenue (Show on map)
Sep 09, 2025
Summary Establish and maintain strong working relationships with the HR advisors and business partners, HR leadership, managers, employees, and key contacts across the enterprise. They provide assistance and problem-solving services to HR advisors, business partners, and business customers and effectively use technology to analyze data and create reports as needed. Participates in projects and mid/large scale initiatives in support of business customers and the HR department. Essential Functions -Serve as a primary contact person for HR Support Center staff to assist with, and triage escalated employee requests and issues. -Serve as liaison to Shared Services groups including Benefits, HR Technology, HR Operations, Workforce Administration, and Leaves of Absence. Resolve complex issues that span multiple departments. -Assist with updating and distributing HR policies and provide assistance and direction for new managers and other employees around HR-related system and policy questions. -Collaborate with HRBPs, HR management, and others as needed on short and long-term projects in support of organizational redesign, administrative consolidation, market reviews, etc. -Assist with the development and maintenance of job descriptions and related platforms. -Contribute ideas and suggestions for interventions and solutions to improve team processes, effectiveness or efficiencies. -Conduct exit interviews, maintain awareness of employee experience data, including surveys and relevant dashboards. Identify trends and themes and report results to HRBPs. -Research and respond to data requests in support of HR team needs. Education Bachelor's Degree Human Resources Management required Related Experience can be accepted in lieu of a degree Experience Experience in the Human Resources field 2-3 years required Knowledge, Skills and Abilities Problem-Solving/Critical Thinking - analyze complex HR challenges and develop practical, creative solutions, ability to be open, adaptive, and to drive change. Communication Skills - convey complex HR policies and procedures in an understandable manner. Project Management - coordinate/participate in cross-functional teams to deliver HR initiatives on time, independently managing small projects. Legal/HR Knowledge - manage sensitive employee information with discretion and confidentiality. Relationship Building - manage interactions to provide service and support to the organization, to build and maintain effective working relationships. Good understanding of current state/federal employment laws and the organizational policies and procedures requires to meet them. Strong proficiency in Microsoft Office software including Word, Excel, and PowerPoint . Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.