Gene Therapy Account Management Associate Director

At Vertex, we're relentless in our pursuit of scientific innovation to create transformative medicines for people with serious diseases. We are currently seeking a Gene Therapy Account Manager (GTAM) to support our Sickle Cell Disease (SCD) and Transfusion-dependent -thalassemia (TDT) Heme Business Unit.

As part of a national team, the Gene Therapy Account Management, Associate Director (GTAM) will approach each day with a passion for improving the lives of people living with Sickle Cell Disease and Transfusion-dependent -thalassemia.This role is focused on Key Account Management (60%) and Demand Generation (40%) as a performance driven individual contributor that promotes the safe and effective use of Casgevy to medical providers per assigned coverage plans.

The GTAM serves as a single point of contact for covering Activated Treatment Centers (ATC) and manages those accounts. This role serves as a team player and problem solver. The GTAM proactively identifies opportunities for improvement, takes ownership of driving toward solutions, progress and positive change. This role must effectively collaborate with internal and external stakeholders and possess mental resilience.

The successful candidate will bring a strong clinical understanding of cell and gene therapy with the ability to manage complex treatment logistics. They will have a demonstrated record of successful account management, as well as a track record of establishing and cultivating customer engagement and relationships in a live and virtual setting. They have a track record of achievement working with IDNs/ACOs/ large community and government accounts with a proven ability to successfully communicate and execute organizational goals and brand strategies. They can think broadly, strategically, and thrive in a fast-changing environment and possess exceptional organizational and time management skills.

This is a full-time, field-based role that will support key territories across the Central and/or Western US to help meet anticipated growth.

Key Responsibilities:

• Serve as primary commercial point of contact for covering ATCs and affiliated referral networks; support ongoing training and education throughout after the site onboarding and activation process, ensuring order readiness across several ATC activities (e.g. patient services, reimbursement pathways, and site operations both during and after activation

• Coordinate Vertex activities related to ATC activities with cross-functional partners to ensure seamless coordination within the site

• Compliantly promote the safe and effective use of Casgevy in accordance with the product label and company training and policies

• Build and maintain strong relationships with key stakeholders (e.g., HCPs, C-Suite level personnel, administrators, pharmacists, and care coordinators involved in Gene Therapy delivery key decision makers) at sites of care and referring sites, with the goal of building awareness and driving adoption of Casgevy

• Build and execute comprehensive account plans for Authorized Treatment Centers (ATCs), referral networks, and community practices; track and report progress towards KPIs and patient journey milestones

• Engage with referral hospital and community-based HCPs focused on hemoglobinopathies to broaden awareness and adoption of gene therapy

• Collaborate with cross-functional stakeholders to ensure HCPs and other account-based decision-makers have timely access to critical solutions and necessary support throughout the patient journey

• Facilitate and provide appropriate and timely feedback to Vertex cross functional partners and management and key stakeholders regarding account level business trends, changes in the therapeutic landscape, business issues and opportunities

• Maintain clinical expertise in Hematology, including Sickle Cell Disease (SCD), Transfusion-dependent B-thalassemia (TDT) and Hematopoietic Stem Cell Transplantation (HSCT)

• Operate and achieve objectives in an ethical and compliant manner

Required Education/Experience:

• Bachelor's Degree is required

• Minimum of 8 years of experience in key account management, sales management, account management and/or rare disease product launch experience in Biotech, Device, Laboratory, or specialty field sales environments, such as Cell and Gene therapy, Hematology, Transplant, Oncology/Immunology, rare disease experience or clinical experience within the Sickle Cell Disease (SCD), Bone Marrow Transplant (BMT) or Cell & Gene settings

• Basic knowledge and understanding of compliance with HIPPA

• Hospital finance, claims processing, and/or billing/coding experience preferred

• Primary understanding of the PA process, denial management, product acquisition via the specialty pharmacy, buy-and-bill, IV infusion coding and reimbursement within multiple sites of care

• Understands both the buy-and-bill process and specialty pharmacy networks, managed care, benefit design, government payers and their impact on product access with excellent working knowledge of evolving market access and reimbursement landscape

• Knowledge of infused-biologic therapies for chronic, rare diseases

• Valid driver's license and in good standing

• Ability to travel up to 100% to assigned coverage locations