Associate Employee LOA Benefits Specialist

Symetra has an exciting opportunity to join our team as anAssociate Employee Leave of Absence Benefits Specialist!

About the Role

The Associate Employee Leave of Absence Benefits Specialist is a member of the Human Resource Team, administering routine leave of absence cases and providing general support for the day-to-day leave of absence process. This role provides excellent support to employees and their managers, as well as human resources business partners, Symetra's payroll team, and carriers/vendors for routine leave of absence cases. The Associate Employee Leave of Absence Benefits Specialist is responsible for demonstrating Symetra's commitment to diversity, equity and inclusion while ensuring employees are supported throughout their leaves. Assists with other projects and initiatives, as assigned.

What you will do

• Provide case support to the Leave of Absence Team on more complex cases (i.e., gathering initial leave case data, providing employee with required paperwork, determining leave eligibility, designating leave as FMLA-qualifying and requesting medical certification as needed.
• Maintains and updates working knowledge of all applicable leave laws including the FMLA, and state and federal laws and regulations.
• Administers routine leave of absence cases (from the employee's initial notice of the need for leave through the return-to-work date).
• Ensures compliance with federal and state statutes, throughout the country, including FMLA, state paid leave programs, and Symetra benefits programs.
• Proactively communicates with employees and managers to set expectations, assess employee requests with a sense of urgency/positive action and keep the employee and manager fully aware of the status of the leave claim.
• Partners closely on leave cases with the Employee Benefits Leave of Absence Team and human resources business partners.
• Facilitates return to work options to minimize employee time off and sustained employee engagement.
• Maintains complete and accurate records of leave requests in accordance with specified legal requirements and documentation of best practices.
• Administration will include tracking, calculating pay, and working closely with Payroll to ensure that timecards are accurate and correct.
• Assists with other projects and initiatives, as assigned.

Why work at Symetra

"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development

"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III

"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst

What we offer you

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range:$28.93 - $48.24 plus eligibility for annual bonus programs

Who you are

• Basic experience with leave of absence administration experience.
• A basic understanding of FMLA, STD, LTD, federal and state leave laws, leave management processes, as well as the ability to apply them in practice.
• Excellent verbal and written communication skills and the ability to maintain a high level of confidentiality and professionalism.
• Must be proactive, results-oriented and attentive to detail, with an eye for efficiency and the focus to constantly be looking for ways to improve, streamline, and simplify processes.
• A positive orientation towards solving tough challenges, while prioritizing and managing multiple responsibilities.
• A strong customer satisfaction focus. Self-motivated.
• Commitment to Symetra's values around diversity, equity and inclusion.
• High school diploma required.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts Here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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