Student Services Specialist

Monday - Friday; 8:00am - 5:00pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Based on the unit's business needs, this position will be on-site. The Student Services Specialist will provide support to various levels of learners and trainees. This includes coordinating medical student rotations, coordinating fellowship programs, coordinating trainee purchases and travel through Concur for the Neurology Department. This individual will work with multiple faculty members including Program Directors, the clerkship director, the ambulatory training officer.

The Student Services Coordinator is responsible for the day-to-day administration of the multiple fellowship training programs in Neurology accredited by the Accreditation Council for Graduate Medical Education ( ACGME), and programs not yet accredited. The Student Services Specialist/ Program Coordinator assists the Program Directors in developing and maintaining the educational quality of the training programs and ensuring compliance with ACGME accreditation standards and other regulatory requirements. The PC functions as a liaison between the Program Directors, other Program Coordinators, and the trainees, GME Office, participating sites, and other programs/departments, and must be knowledgeable about operational activities at the various training sites in which their trainees rotate.

The individual in this position will be responsible for assisting in the in-depth recruitment, application screening, and selection process and works side-by-side with the Program Directors, and other Program Coordinators to maintain accreditation. This individual will work to recruit and retain the highest caliber of students. This position interacts with national and international candidates and plays a highly visible, critical role in marketing and public relations for the department and the University.

This person must have an excellent understanding of how to develop and implement educational programs, events, and conferences. This position will also manage annual rotation, clinic, and call schedules for students and trainees. This position will be responsible for collection of feedback for trainee performance as well as faculty teaching. This requires high level organization skills, communication, professionalism, attention to detail, and use of modern education technology. This individual ensures GME, and Departmental policies and procedures are enforced and that the program remains compliant with national standards.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.