ED Tech 1

Cares for patients in the Emergency Department under direction of nursing staff, by performing the following duties, and supporting the nursing philosophy. May include weekends, holidays, day, evening, night, and/or on-call hours. Performs other duties as assigned.

Essential Duties and Responsibilities

The ED Technician Advanced role is required to meet unit competency and orientation requirements as defined for the ED Technician role, additionally demonstrating competency in:

* Training/precepting new ED Technicians and/or EMT/Paramedic students in collaboration with the unit educator

* Attaching patient to end-tidal CO2 monitoring (when applicable)

* Managing and reporting collection devices:

• Colostomy, ileostomy or other fecal management systems: care and output measures
• Indwelling catheters: care and output measures
• Nasogastric tubes to suction

* Competent in completing manual process for blood pressure and required reporting of abnormal values to supervising RN

* Discontinue invasive devices under the direction of the supervising RN:

• Indwelling (Foley) catheters
• Nasogastric tubes
• Peripherally inserted intravenous catheters

• Serves as a mentor to new hires and as a resource to all ED Technicians.
• Supports newly hired ED Technicians for a minimum of three shifts, increasing the new hires workload as his/her progress and experience allows.
• Oversees ED Technician orientation under the direction of the department educator, completing an orientation and competency check on new hire ED Technicians upon the completion of the orientation period.
• Educates all newly hired ED Technicians regarding departmental procedures, safety and health issues, and other information. Coaches for improvement and educates staff for results.
• Brings concerns and/or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately.
• Completes documentation as appropriate for any care provided (food consumption, bowel movements, movement, and other documentation as assigned)
• Serves as liaison to nursing management and the new ED Technicians.
• Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership.
• Processes patient charges and orders supplies as needed. Processes order requests in an accurate and timely manner.
• Assists in acquisition of supplies for EMS
• Restocks EMS supply room
• Checks for outdated equipment and supplies
• Participates in department or unit performance improvement activities.
• Serves as a role model in Critical Moments of Service standards.
• Special projects and other duties as assigned.

Culture of Excellence Behavior Expectations

To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

Education and Experience

Completion of a CNA program

* or

Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education

12 months experience as an ED Technician for Mercyhealthor in another emergency department or 12 months experience as a pre hospital EMT

ED Technician program requirements met.

Certification and Licensure

*Certified as a Nursing Assistant in applicable state or

Certified as a Medical Assistant through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements.

* or

*Licensed as an EMT-B or EMT-A in applicable state *

Approved CPR or BLS certification required within 90 days

Level of Supervision

N/A

Supervises

Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work