Operations Support Coordinator (OSC) - Night Shift

TITLE: Operations Support Coordinator (OSC)

SHIFT: Night Shift

• Working Schedule:
  
  
  
  • Mon-Wed 4:00PM - 2:00AM & Thurs 11:00AM - 9:00PM
  
  
  
  
• Training Schedule:
  
  
  
  • General Day-shift
  
  
  
  

COMPENSATION: Grade 6

ESSENTIAL ACCOUNTABILITIES:

The Ops Support Coordinator is responsible for coordinating and administering training to operating teams for manufacturing. This includes supporting the business goals for safety, quality, regulatory compliance, and productivity. The Ops Support Coordinator is the front line to ensure the associates are trained to perform their jobs safely, effectively, and in compliance.

Training & Support

• Sign-off coordination
• Coordinate and administer evaluations
• Phase progression management
• Annual compliance coordination
• Internal audits
• Safety Team meetings

Onboarding

• Coordinate training of new temps and Rockline associates
• Perform evaluations and compliance requirements
• NAO facilitation

Continuous Improvement/Project Management

• Developing effective ways to evaluate associates
• Evaluating technical training
• Continue to improve compliance training and onboarding
• Continue to improve soft skill training for Operations

System Use and/or Support

• Process-Based Leadership (PBL/Visuant)
• Cornerstone LMS (Learning Management System)
• JDE/DSI
• Docushare
• BizLibrary
• Microsoft365
• Video conference systems

QUALIFICATION REQUIREMENTS:

• 3-5 years of manufacturing experience
• Machine Operator experience required
• Able to flex working schedule to accommodate training facilitation off-shift and at both WI manufacturing locations
• PC Knowledge; including JDE, Microsoft Office Suite strongly suggested
• Strong administrative and organizational skills
• Good attendance record
• Skillsets: problem-solving, approachability, leadership, strong written and verbal communication, organization, facilitation, team building, mentoring, coaching, flexible to changing schedules, and mechanical aptitude.
• Post-secondary education is a plus
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  This position is designated as Safety-Sensitive (A safety-sensitive position is one in which the associate's inability or impaired ability to perform their job-related tasks could result in a direct threat to the associate's safety or the safety of others).

  
  

Rockline is a smoke-free & tobacco-free workplace.

FLSA: Non-exempt.

Grade 6