Summer Associate Internship (Marketing Project Manager)

Overview

The Marketing Project Management team is responsible for overseeing the successful completion of an array of projects and initiatives supporting the broader short and long-term brand, marketing, and communication strategies. In addition, the Marketing Project Management team works closely with the various marketing business units and organizational business units throughout the credit union. Specifically, marketing project managers work with product owners, strategy teams, and scrum masters within our Agile Release Train to coordinate and traffic work to external vendors, agency partners, and internal business partners. They also lead the delivery of key initiatives by removing impediments, facilitating team meetings, and attending scrum ceremonies while fostering an environment for high performance while being a liaison to external and internal partners.

We are looking for a motivated Summer Associate interested in gaining practical experience in Marketing Operations, Project Management, and Print Production. This position offers a unique opportunity to gain valuable knowledge and direct experience in marketing within the financial services industry, including exposure to print production workflows. It also provides insights into Navy Federal's business processes, technology, resources, and protocols. The successful candidate will work within a collaborative team environment, interacting with various teams in the Marketing department and other business units. The internship program aims to develop technical skills, effective communication, business acumen, analytical abilities, and innovative problem-solving capabilities. The Summer Associate will work with our team to contribute to the end-to-end production of print marketing materials by supporting vendor coordination, quality control, and internal collaboration to ensure timely, cost-effective, and brand-aligned deliverables.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2026 or later.

Responsibilities

• Manage multiple small projects covering numerous business units
• Assist in the coordination and trafficking of print marketing materials such as brochures, direct mail, signage, and promotional items.
• Support vendor management activities including print estimates, timelines, and delivery logistics.
• Participate in quality control reviews of printed materials to ensure brand consistency and production accuracy.
• Learn about paper types, finishes, and printing techniques used in marketing collateral.
• Collaborate with internal teams and external print vendors to ensure timely and cost-effective production.
• Gain insights into Navy Federal's business processes, technology, resources, and protocols.
• Lead efforts for one initiative or campaign as assigned - example: 2025 Basically Business Newsletter or CHK Schedule of Fees & Charges Brochure.
• Maintain/archive project documentation
• Identify, communicate, escalate, and resolve project issues and risks to branch/division management
• Manage, coordinate, and deliver project deliverables/tactics to meet deadlines
• Collaborate closely with a variety of stakeholders, both internal and external, on all aspects of projects, including planning, gathering specifications/requirements, coordinating content, tracking progress of project, approvals, timelines, etc.
• Provide guidance to help team members and stakeholders
• Foster relationships with staff, peers, and business unit
• Perform other duties as assigned

Qualifications

• Currently pursuing an undergraduate degree in Communication Sciences, English, Journalism, Marketing and/or Advertising
• Effective planning, organizational, and problem-solving skills
• Effective interpersonal, verbal, and written communication skills
• Demonstrated skill achieving goals and objectives
• Demonstrated skill in presenting findings and conclusions clearly and concisely to stakeholders and management
• Ability to take direction and absorb information quickly
• Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, and applications

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