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Facilities Coordination Manager

Connection
medical insurance, paid time off, sick time, 401(k)
United States, New Hampshire, Merrimack
730 Milford Road (Show on map)
Sep 05, 2025
Facilities Coordination Manager
Keeping people safe, comfortable, and productive is no easy task. Fortunately, you’ve got incredible teammates who know exactly how to create a work environment that’s second to none.

Merrimack, NH


CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.
https://www.connection.com/

keywords: position summary,position details,what we do,who we are,why you should join us,coordinate,support,performance,budget,communication,knowledge,skills,license,initiative,additional information

Full Time

$58,000.00/Yr. - $73,563.00/Yr.

Overview: What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Working under minimal supervision of the Sr Director of Facilities, and in collaboration with the entire Facilities team, the Facilities Coordination Manager is responsible for managing and coordinating project-based initiatives undertaken by the Facilities team. The Manager is responsible for being familiar with the facility and lease details at all Connection locations to be able to call for service, repairs or support from property management. The Manager coordinates the efforts of other team members assigned to support a particular initiative. Maintains the Corporate seating plans, with the support of other department administration/delegates, which includes notations for applicable ergonomic adjunct assignments. Provides high level compliance reporting and department administrative support to the Sr Director of Facilities, with exceptional attention towards documenting facilities projects, building standards and building history. The Manager is actively involved in Facilities service agreement and contract negotiation discussions and holding service providers accountable for performance to ensure compliance with service agreement/contracts details. The Manager assesses and acts on opportunities to secure alternative utility providers at various facility locations (to improve services and control costs). The Manager supports Connection’s energy saving, environmental and sustainability goals and consciously schedules vendors and suppliers with similar goals/missions. The Manager is involved in oversight of our contracted security service provider and is an integral back-up for the Sr Director of Facilities to answer to non-business hour facilities or emergency calls to provide direction to the vendor(s) as needed. Co-manages our corporate access control system(s) and video surveillance system(s) in collaboration with the contracted security service provider. Serves as the Facilities department liaison with IT for software and hardware support and training.

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Responsibilities:

  • Manages and coordinates facilities projects, directs the efforts of other team members assigned to support initiatives.
  • Maintains the Corporate seating plans (with the support of other department delegates) which will include notations for applicable ergonomic adjunct assignments.
  • Provides high-level administrative support to the Facilities Department.
  • Works closely with the Sr Director Facilities in the development of annual Facilities operating budgets and the tracking of costs throughout the year, with particular attention on unanticipated variances and determination of appropriate adjustments to spending practices (for the purpose of budget control).
  • Consults with management on modifying business processes to enhance service delivery.
  • Fosters a climate conducive to establishing positive working relationships with others.
  • Serves as the Facilities department liaison with IT for software and hardware support & training.
  • Collaborates with contracted security service provider on security systems and helps to provide a safe, comfortable work environment for employees.
  • Provides back-up support for managing peers to assure coverage for the development and retrieval of computer aided drawings (CAD); HVAC system management.

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Requirements:

  • Keen eye for detail with ability to proficient high-level administrative support.
  • Team-oriented with ability to persuade and influence behavior to achieve desired results.
  • Strong communication skills (verbal & written).
  • Ability to create an atmosphere that fosters open communication.
  • Ability to build confidence and gain support.
  • Ability to communicate effectively and respectfully in highly visible and/or adversarial situations.
  • Advanced technology skills with ability to acquire knowledge of CNXN software and operating systems.
  • Knowledge of AutoCAD and Photoshop (or other space planning and design specification applications).
  • Possesses a positive attitude with ability to express opinions with respect to others and without intimidation.
  • Reliable and trustworthy with ability to become a resource to others for help in establishing policies, strategies, and direction.
  • Excellent customer service skills.
  • Ability to coach peers on how to meet and exceed customer expectations and set the standard as a role model for service excellence.
  • Ability to continue to build successful track record of superior service delivery in diverse environments.
  • Ability to inspire peers to raise the bar of customer service delivery.
  • Ability to monitor industry for trends in enhancing customer service.
  • Familiar with OSHA, DOL, ASHREA standards and expectations to help provide a safe, comfortable work environment for employees.
  • Must possess a valid driver’s license.



Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."

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