Residential Manager Coordinator

In 2025, Benchmark Human Services celebrates 65 Years of Stories! Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benchmark Human Services has grown to become one of the most respected leaders in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people of all ages at home, at work, and in the community through residential programs, employment services, crisis response, day services and more.

We are hiring a Residential Manager Coordinator to train new Managers, Team Leads, DSP's and conduct on-going training and oversight of existing staff. This person will also assist the Director with daily operations.

Benefits:

• Health, vision and dental insurance
• Life Insurance
• 401k plan with company match
• Tuition Reimbursement
• Paid Time Off and Sick Time Pay
• Flexible Spending Accounts (FSA)
• Advancement Opportunities
• Employee Discounts
• and more!

Job Responsibilities:

• Supervise assigned staff.
• Report regularly to Residential Director progress of new staff, status of assignments, and level of program and client areas that need addressed.
• Responsible for the coordination and management of assigned group home(s). Follows specific responsibilities of Manager as outlined in the Job Descriptions.
• Act as Mentor and oversees training of all new Managers and Team Leads.
• Complete skill refinement training for existing staff as needed.
• Conduct training for new staff or other training as assigned.
• Conduct interviews and works with Human Resources on completing new hire paperwork and training including Residential Orientation and Client Specific Training.
• Knowledgeable of and ensures compliance with ICF/MR regulations, State requirements, agency policies and procedures, Benchmark Personnel Manual, and other regulatory requirements.
• Attend all scheduled staff meetings and chairs as needed.
• Attend client meetings as assigned.
• Conduct quality assurance checks at the group homes as assigned.
• Responds to on-call situations and varies schedule according to the needs of the individuals.

For a full and complete list, please contact HR

Qualifications:

• Some college preferred
• Experience working with individuals with intellectual disabilities.
• Five (5) years management experience.
• Valid CPR and First Aid

Interested candidates can apply online at BenchmarkHS.com/Careers

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply. Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.