Manager of Investigations

Overview

Responsibilities

• Manage a team of investigators ensuring accurate completion of all investigations in accordance with company policy.
• Conduct timely, thorough, accurate investigations of allegations of employee misconduct assigned to Human Resources.
• As a result of a completed investigation recommend new or revised procedures, practices or controls.
• Prepare detailed well written investigative reports documenting facts and circumstances related to reported allegations.
• Assign cases and direct investigators in how to conduct investigations.
• Partner with other investigative organizations within the company on matters of mutual interest.
• Complete relevant investigations courses and incorporate best practices into the process.
• Participate in case review and strategy sessions; make recommendations concerning on-going investigations; assist in evaluating cases; and conduct presentations as needed.
• Perform a self-assessment of the investigations process, summarize findings, identify risk, and provide recommendations.
• Manage the surveillance process to include ongoing assessments, vendor oversight, and contract renewals.
• May perform other related assignments as required.

Qualifications

• Juris Doctorate and 10 years: investigations, labor arbitration, and employment law.

• Must have experience with union collective bargaining agreements, Required.
• Must have experience drafting final report of investigation, Required.
• Must have experience conducting workplace investigations, Required.
• Must have experience drafting final report of investigation,Required.
• Experience in interviewing techniques and report writing, Required.
• Proficient in MS Office Suite (e.g. Excel, Word, PowerPoint), Required.
• Excellent written and oral communication skills, Required.
• Must have authored at least 20 investigative reports, Required.
• Must have experience supervising employees, Preferred.
• 10 years overseeing investigators or attorneys performing workplace investigations for employers, Preferred.

• Driver's License Required
• Other: NYS Bar Admission Preferred

• Ability to push, pull, and lift up to 25 pounds
• Ability to push, pull, and lift up to 40 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Stand to use/operate office equipment for the duration of the workday
• Ability to read small print and symbols
• Work rotating shifts, including nights, midnights, weekends and holidays

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers. This can occasionally require an in-person presence of 12 hours a day, seven days a week, until the restoration assignment is concluded.
• Must be able to commute to and work out of any company location in NYC, Westchester County, Orange County, and Rockland County, to conduct in-person interviews up to five days a week.