Strategic Services Coordinator, Security

Advance your careerwith the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas - your next great opportunity is just a few clicks away!

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What You Will Do

As a Strategic Services Coordinator within the Strategic Sales & Services Group at Johnson Controls Security Products, you will play a key role in supporting operational excellence across five specialized teams: Strategic Sales, Professional Services, Managed Services, Custom Development, and Training. This position ensures seamless internal processes, effective communication, and high-quality customer support throughout the customer lifecycle.

How You Will Do It

Purchasing & Vendor Management

• Process and track purchase requests

• Onboard and maintain vendor records

• Follow up on payments and resolve procurement issues

Reporting & Analysis

• Prepare monthly financial and business reports

• Support development of team gap analyses

• Generate pipeline and past-due reports

Team Communications

• Monitor shared inboxes and ensure timely responses

Professional Services Coordination

• Manage and archive trip reports

• Assist with quoting and processing PSG purchase orders

• Coordinate scheduling and resource allocation

• Support project closeout and invoicing

• Track and manage software license issuance

Training Support

• Provide backup support for Training Coordinator

• Assist with shipping and receiving of training kits

Strategic Sales Support

• Coordinate logistics for events and meetings

• Manage venue contracts and marketing material procurement

What We Look For

Required

• Associate's or Bachelor's degree, or equivalent experience

• Demonstrated experience in customer-facing or administrative roles

• Strong organizational skills and attention to detail

• Excellent written and verbal communication

• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

• Ability to manage multiple priorities in a fast-paced environment

• Self-motivated and able to work independently

Preferred

• Experience in a technical or services-based environment

• Familiarity with procurement and vendor management systems

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