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Director Business Risk & Controls Advisory, Enterprise Data & Analytics

First Citizens Bank
United States, North Carolina, Charlotte
201 South Tryon Street (Show on map)
Aug 20, 2025
Overview

This is a remote role that may be hired in several markets across the United States.

As Director, Business Risk and Controls, Enterprise Data & Analytics, you will be a member of the Enterprise Technology and Operations, Business Risk & Controls organization. This role is a first line of defense risk role that supports the bank's Enterprise Data & Analytics business unit. This position is responsible for support and execution of various risk programs and Business Unit (BU) risk activities in adherence with the Company's Risk Appetite and Corporate Strategy. The director manages associates and/or teams that engage with business risks and controls across all risk types. Additionally, this position, facilitates and/or monitors execution of risk policies, procedures and/or program requirements. Provides guidance to effectively manage risks. The role manages the communication of risk related information and serves as an effective communication channel between the Risk Management Department, regulators, and FCB business units. The director participates in strategy discussions and provides input to promote risk awareness and ownership across the organization. This position builds and develops collaborative partnerships with senior management across lines of business, internal departments, Risk Management program leaders, peer managers within first line of defense risk, and other stakeholders to enhance the BU's risk management capabilities. Lastly, the director manages the recruitment, training, and development process for staff.


Responsibilities

  • Risk Strategic Activities - Works with Business Risk & Controls leader and senior management to create risk management strategies ensuring key risks are appropriately managed and are aligned. Provides BU risk considerations for business and/or strategic plans. Effectively challenges risk programs outputs, ensuring bank and regulatory alignment. Manages and recommends enhancements to internal controls, ensuring control testing is in place and results are in line with the Control Standards.
  • Risk Governance and Reporting - Oversees the development of BU risk reports that provide comprehensive view of risks that impact the BU and monitors BU risk and control performance. Identifies and summarizes Top and Emerging trends and actions needed to address impacts. Ensures established BU Risk Limits are appropriately incorporated into core processes and are aligned with the Bank's risk appetite. Advises BU senior leadership in relevant risk governance meetings, utilizing an understanding of the BU operations, risks, controls and related laws and regulatory guidance. Ensures timely communication around current and emerging issues and regulatory requirements.
  • Risk Program Implementation - Provides feedback and collaborates on relevant governance documents to support BU activities and manage risk. Supports the implementation of risk program policies, standards and procedures. Coordinates risk assessments to evaluate and manage key risks. Partners with BU and stakeholders to develop action plans and mitigation strategies to address root causes and prevent issue recurrence. Coordinates with other functions (i.e. Compliance, 2LOD) to ensure alignment with broader risk management and governance objectives. Participates in regulatory inquiries, examinations, and audits in collaboration with internal stakeholders along with regulatory submissions, response and reporting requirements, ensuring accuracy, completeness, and timely submission. Monitor regulatory developments and findings and assesses their potential impact on the organization's risk profile and regulatory compliance.
  • Managerial Functions - Makes appropriate changes to team processes, procedures and efficiencies to meet objectives. Manages the performance training and evaluation of staff. Maximizes department achievements by providing professional development. Participates in mandatory risk training and educates BU personnel on key risk programs and topics. Develops and manages short- and long-term staffing needs.

Qualifications

Bachelor's Degree and 10 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk.

OR

High School Diploma or GED and 14 years of experience in Financial Services, First Line Risk Management, Enterprise Risk or Operational Risk.

Additional Requirements:

  • Experience in developing and implementing Data Governance controls.
  • Familiar with relevant regulations and compliance requirements related to Enterprise Data.
  • Knowledge of operational and enterprise risk management, including identification, assessment, and escalation of risk issues.
  • Ability to track and coordinate large complex processes.
  • Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks.
  • Management skills
  • Partnerships and collaboration skills
  • Influencing skills.
  • Analytical skills - business
  • Conflict management skills.
  • Communication skills - interpersonal.
  • Problem solving skills.
  • Preferred Area of Study: Finance or Risk Management

Preferred Qualifications:

  • Management in Financial Services, Project Management, Internal or External Consulting experience.
  • Privacy experience.
  • Area of Study: Finance or Risk Management
  • Certifications: CRCM, PMP, CERP, CAMS, ISACA CISA, ISACA or CRISC

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $146,160 and $253,344. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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