Broadcast Operations & Media Support Engineer 2- Washington DC

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Broadcast Operations and Media Support Engineer is a hands-on technical specialist responsible for the operation, maintenance, troubleshooting, and real-time support of mission-critical broadcast systems in a high-availability production environment.

This role covers SDI-based video/audio workflows (3G/12G), routing systems, multiviewers, frame syncs, conversion equipment, EVS replay/production servers, monitoring systems, automation platforms, and transmission infrastructure. The Broadcast Engineer ensures continuous uptime, maintains signal integrity, and supports flawless content distribution to multiple platforms.

While the core environment is SDI-based, the facility is transitioning toward SMPTE ST 2110/AES67 IP media transport, and familiarity with this infrastructure is beneficial but not required.

What You'll Do:

Broadcast Systems Operation & Support

• Operate, monitor, and maintain SDI (3G/12G) signal paths, including routing switchers, frame syncs, multiviewers, and DAs.
• Operate and support EVS XT-VIA, XS-VIA, IPDirector, and associated EVS workflows for live productions and replay operations.
• Support real-time production workflows in studios, control rooms, and master control, ensuring uninterrupted operations.
• Provide rapid fault isolation, corrective action, and signal rerouting during live productions.
• Support integration and coordination of remote feeds, studio shoots, and multi-camera event coverage.

Live Event & Transmission Reliability

• Monitor outbound feeds for quality, timing, and compliance across OTA, cable, OTT, and streaming platforms.
• Manage redundancy and failover switching to backup systems during equipment or path failures.
• Provide technical support for scheduled live events, breaking news, and pre-recorded programming playback.

Maintenance & Break/Fix

• Perform preventative maintenance on all broadcast hardware to minimize downtime and extend lifecycle.
• Diagnose and repair failures in broadcast systems, including component swaps (power supplies, cards, fans, boards).
• Maintain broadcast wiring infrastructure, including patch bays, BNC terminations, cable labeling, and fiber splicing.
• Keep firmware/software current on routers, processors, converters, automation servers, EVS servers, and monitoring gear.

Documentation & Compliance

• Maintain accurate and current system diagrams, patch lists, and signal flow documentation.
• Assist with compliance monitoring for FCC, ATSC, AES, and SMPTE standards.
• Participate in proof-of-performance testing and system performance verification.

Additional IP/2110 (Preferred, Not Required)

• Support ongoing migration from SDI to SMPTE ST 2110/AES67 infrastructure.
• Assist with monitoring and basic troubleshooting of ST 2110/AES67 systems as skills develop.
• Collaborate with engineering teams to understand IP media concepts including PTP synchronization, multicast routing, and QoS requirements.

Technical Skills & Tools

Video & Audio Systems

• SDI (3G/12G), AES audio, analog audio, frame syncs, DAs, multiviewers, up/down/cross converters.
• EVS XT-VIA, XS-VIA, IPDirector, and other live replay or production server systems.

Routing & Control

• Evertz Magnum, Ross Ultrix, Grass Valley NVISION, Lawo VSM.

Monitoring & QC

• Tektronix WFM series, Leader LV5600, Sencore IRDs, waveform/vector scopes, audio phase meters, loudness monitors.

Automation & Media Processing

• Dalet Galaxy or similar broadcast automation/playout systems.
• Telestream Vantage or equivalent media transcoding, workflow automation, and file-based QC tools.

Transmission & Encoding

• Satellite uplink/downlink, IP contribution/distribution, encoders/decoders (Adtec, Ateme, MediaKind).

Facility & Infrastructure Support

• Patch bays, cable terminations (BNC, XLR, RJ45), fiber splicing/testing.
• Rack installation, cable dressing, labeling, airflow management.
• Power systems including UPS, PDUs, generator integration.

Work Schedule & Requirements

• Core Hours: Monday-Friday with flexibility for early mornings, evenings, and weekends as required.
• On-Call: Must be available for rapid response to critical outages.

What You'll Bring:

Education & Certifications:

• Bachelor's degree in Broadcast Engineering, Electrical Engineering, IT Networking, or equivalent experience.
• Preferred: SBE CBRE/CBTE, Dante Level 2+, vendor-specific certifications (Evertz, Ross, Grass Valley, EVS, Dalet, Telestream).

Required Skills/Qualifications:

• 5+ years of hands-on broadcast engineering experience in live production, master control, or playout operations.
• Strong SDI signal flow troubleshooting skills with a demonstrated willingness and ability to train on SMPTE ST 2110/AES67 infrastructure.
• Proven ability to perform component-level hardware repairs.
• Experience with redundancy/failover operations to maintain broadcast continuity.
• Familiarity with broadcast automation systems such as Dalet Galaxy, Florical, or equivalent.
• Experience with file-based workflow tools such as Telestream Vantage for transcoding, QC, and automated delivery.

Preferred Skills/Qualifications:

• Advanced operation and maintenance of EVS XT-VIA, XS-VIA, IPDirector, and related EVS production server workflows.
• Experience integrating EVS systems with automation, production switchers, and graphics systems.
• Exposure to IP broadcast workflows and ST 2110/AES67 is a plus, not required.
• Familiarity with EVS network storage, backup, and disaster recovery workflows.