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Posting Title
Student Finance Business Analyst Department Overview
The University of Virginia (UVA), founded by Thomas Jefferson in 1819, is a prestigious public research university located in Charlottesville, Virginia. Renowned for its historic foundations, student self-governance, and commitment to honor, UVA offers a vibrant and engaging community that fosters learning, discovery, and service. The University's Student Financial Services (SFS) is dedicated to providing exceptional student finance service to students and their families, supporting the financial needs of our diverse student body, and ensuring the effective administration of financial aid programs. The Student Finance team within SFS supports the financial well-being of students through a comprehensive approach to student accounts, payments, collections, and departmental relations. The newly realigned Student Finance team reflects a commitment to integrated service, sustainable operations, and strategic support for internal and external partners. Position Summary
The Student Finance Business Analyst (SF-BA) serves as a cross-functional operations and project specialist, supporting the core functions of Student Finance-student accounts, payments, collections, and school/department support-with a primary focus on department relations, student finance system and operations support, reconciliations, and project management. This position ensures continuity and service excellence across multiple functions while proactively supporting system workflows, donor award compliance, and department collaborations. The SF-BA provides project coordination, financial reconciliation, and user support in a high-volume, cross-functional environment, working closely with Enrollment teams, SFS, Advancement, ITS, and academic departments. This position reports to the Director of Student Finance within SFS and collaborates closely with team leads for Student Accounts, Payments, Collections, and Department Relations. This is a Hybrid position requiring to be in Charlottesville VA at minimum once a week. This position will not sponsor VISA's now or in the future. Responsibilities Cross-Functional Student Finance Operations
Develop and maintain strategic relationships with various departments to enhance collaboration and support for department processes, awarding activities, and cross-functional projects. Provide operational support across Student Finance functions with a focus on systems reconciliations and compliance. Ensure accurate processing and reconciliation of student charges, payments, and departmental awards in alignment with institutional policies. Manage student payments and charges, reconciliations, analysis, and all student finance-related activity. Serve as a support specialist regarding student and University departmental accounts, reconciliations, and relationships focused on school/department support. Assist in review and reconciliation of third-party sponsor accounts, military benefits, and agency payments. Support the resolution of account activity questions from students, parents, and University stakeholders.
Department / School Relations & Systems Support
Act as a systems super user and consultant for department aid administrators using Blackbaud Scholarship Management and related tools. Serve as a liaison for departments and schools on graduate and undergraduate department aid activities. Provide customer service support through CRM (Salesforce) as needed. Coordinate and train department users to enhance awarding accuracy and compliance. Provide reporting guidance. Collaborate with SFS, Advancement, and ITS to improve departmental fund stewardship and ensure data integrity.
Project Management, AI Integration, & Special Initiatives
Lead or support Student Finance projects, including process improvement, automation, and initiative rollout. Drive continuous improvement initiatives to streamline workflows and elevate service. Explore and apply artificial intelligence tools and agentic systems to synthesize data, surface trends, automate repetitive workflows, and improve decision-making. Develop and maintain AI-assisted templates, dashboards, and bots that streamline operations and reporting. Lead special projects aimed at streamlining workflows, award management, and department relations. Oversee implementation of awarding enhancements and special programs. Manage shared resources such as the Department Aid Users Group (DAUG) site and knowledge materials.
Compliance & Stewardship
Ensure compliance with regulations, institutional policies, and award agreements. Conduct periodic reviews to ensure integrity of operations (e.g., audits, ARMICS) and awarding processes. Support donor-funded program stewardship with data and system support for impact reporting and recipient communication. Recommend and test improvements to award management systems and workflows.
Minimum Qualifications
Bachelor's degree in a related field. Minimum 1-3 years of experience in financial aid, student accounts, or business systems in higher education. Relevant experience may be considered in lieu of a degree; with out a Bachelors degree, 5-7 years of experience is required. Knowledge of student billing, payments, collections, and awarding operations. Demonstrated project coordination or management experience. Familiarity with systems such as PeopleSoft, Workday, Blackbaud/AcademicWorks, Qlik, Salesforce, or similar. Excellent interpersonal, organizational, and problem-solving skills.
Preferred Qualifications
Master's degree in business, public administration, education, or related field. Experience supporting system implementations or finance process redesign. Lean, Six Sigma, or other process improvement training. Curiosity about or comfort working alongside artificial intelligence tools and agentic systems to enhance workflows, reporting, and decision-making.
Physical Demands
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs. Position Type & Work Location
About UVA and the Community
The University of Virginia is a world-class public institution that serves the Commonwealth of Virginia, the nation, and the world. UVA is known for its student experience, research excellence, and vibrant community. Charlottesville and the surrounding area provide an excellent quality of life, with a wide range of cultural, historical, and outdoor activities. Application Timeline
Review of applications will begin immediately and continue until the position is filled. Additional Requirements
Employment is contingent upon a successful background check. How to Apply
Please apply through Online and search for "R0075350" Internal applicants must apply through their UVA Workday profile by searching "Find Jobs." Complete the application and upload the following required materials:
Please note that multiple documents can be uploaded in the "Resume" box. Applications that do not contain all required documents will not receive full consideration. Reference Check Process
If selected as a finalist for this role, a minimum of three professional references will be requested and required during the final phase of the interview process. Contact
For questions about the position or application process, please contact Bill Crane . Xer5ff@virginia.edu The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
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The Rector & Visitors of the University of Virginia
Aug 15, 2025