Principal Corporate Communications Manager

Your opportunity

New Relic is hiring a Principal Corporate Communications Manager to join our team and support us in creating and driving a strategic internal corporate narrative. This strategic role is critical for ensuring all internal company communications are directly aligned with our business objectives, drive our overarching strategy, and empower our employees to execute on an aligned vision. This role will partner closely with the Chief of Staff to the CEO and will report to the Senior Director of Communications.

This role will be instrumental in executing a robust internal communications strategy that directly supports our business goals. This involves translating our strategic vision into compelling narratives, ensuring the right information reaches the right audiences at the right time, and ultimately provides understanding to our employees on what is most critical for the business.

What you'll do

• Strategic Communications Execution: Develop and execute a comprehensive internal communication strategy that directly supports our company's business goals and priorities
• Business-Centric Messaging: Develop and refine company-wide messaging that clearly articulates our strategic direction, key initiatives, and performance metrics, ensuring all internal communications directly serve the business.
• Executive & Leadership Communications: Partner with the Chief of Staff to prepare and refine internal communications for key company events, including All-Hands meetings, VP+ gatherings, and other leadership forums, ensuring content is impactful and aligned with business objectives.
• Information Dissemination Strategy: Design and implement a thoughtful strategy for disseminating critical business information to various employee segments, ensuring optimal reach, understanding, and engagement.
• Critical Issues Management & Response: Own and lead the rapid development and dissemination of clear, concise, and accurate internal communications during high-pressure situations or crises, ensuring timely and effective information flow.
• Content Development & Curation: Lead the creation of engaging and informative internal content across various channels, including presentations, internal memos, leadership messages, and company-wide updates, always with a focus on business impact.
• Measurement & Optimization: Establish metrics to evaluate the effectiveness of internal communication efforts and make data-driven adjustments to optimize impact and alignment with business outcomes.
• Cross-Functional Collaboration: Collaborate closely with various departments and business units to ensure consistent and cohesive internal messaging across the organization.

This role requires

• 10+ years of experience in internal corporate communications in tech industry, with a strong emphasis on strategic execution and executive communications.
• Proven track record of partnering with senior leadership (e.g., CEO, Chief of Staff) to execute business-driven internal communication strategies.
• Demonstrated ability to perform effectively and maintain composure in high-pressure, fast-paced, and emergency situations.
• Exceptional written and verbal communication skills, with a strong ability to write in different voices and adapt to various executive tones.
• High emotional intelligence (EQ) and a strong executive presence, enabling effective collaboration and influence with senior leaders.
• Demonstrated ability to think strategically and connect communications efforts directly to business outcomes.
• Experience managing and orchestrating company-wide internal events (e.g., All-Hands meetings) and ensuring effective information flow.
• Strong understanding of internal communication best practices and channels.
• Bachelor's degree in Communications, Marketing, Journalism, Business, or a related field.

Please note that visa sponsorship is not available for this position.

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