LTSS Service Care Manager

Position Title: LTSS Service Care Manager - LVN

Work Location: Laredo, TX

Assignment Duration: 6 months (Possible extension, not conversion)

Work Arrangement: Field-based with local travel for face-to-face visits

Position Summary:

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  Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care

  
  
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  Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members

  
  
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  Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans

  
  
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  Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs

  
  
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  Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met

  
  
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  Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators

  
  
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  May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners

  
  
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  Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits

  
  
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  Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

  
  

Qualification & Experience:

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  Required: High School Diploma and current LVN License

  
  
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  Preferred: Bilingual, Community/Home Health experience

  
  
  
  
  
  
  

  Candidate Requirements LVN, bilingual preferred, be able to travel local for F2F visits as needed.
  Education/Certification	Required: High School Diploma and current LVN License	Preferred:
  Licensure	Required: LVN License	Preferred:
  Years of experience required Disqualifiers Best vs. average Performance indicators	Must haves: 2 years' experience as LVN, needs to be located in Laredo, TX Nice to haves: preferred community/home health experience Disqualifiers: Performance indicators:
  Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	Bilingual
  2	Organized, Strong time management skills; Microsoft Word, Outlook, Excel, Teams knowledge
  3	At least 2 years' experience