Reconciliation Specialist III - Temp

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!

SUMMARY/OBJECTIVES

A Reconcilement Specialist III is responsible for completing daily general ledger/DDA reconcilements as well as researching and clearing outages. A Specialist III is a very seasoned reconciler and is skilled in completing all reconcilements and conducting research without assistance, monitoring tellers/users with excessive or repeat outages and notifying FIU or the Branch Manager as needed.

In addition, this position would be responsible for training other associates, assisting with special projects, providing quarterly reporting, monthly benchmarking, providing input on performance reviews, and leading the team when the supervisor is not available. This specialist would be a subject matter expert for most of the accounts managed within this area and would be heavily involved in projects and process improvements.

There is an inflated risk of fraudulent activity with all general ledgers so Recon Specialist III must be able to assess all outages and recognize when entries are suspicious and require further investigation by FIU.

Central Reconcilement Specialists III must demonstrate our core values of Integrity, Leadership and Accountability in their dealings with all internal customers. Associates must ensure compliance with South State Holdings, Inc. Code of Business Conduct and Ethics as well as all operating procedures.

This is a temporary position that will last approximately 3 months.

ESSENTIAL FUNCTIONS

• Specialists III must have a solid working knowledge of the functions and departments supported by the Banking Reconcilement department and be able to research and reconcile the accounts/systems used by these areas. Some of the supported departments include reconciling Teller Cash, ATM and Branch Cash Vaults, ATM terminals, SafePoint, ACH, EFT Settlement, Loan, IOLTA, HSA, Zelle and Reg E accounts. Specialist cannot simply balance general ledgers but must know the systems and the ability to recognize discrepancies that may result in bank losses either through fraudulent activity or human error.
• All established SLAs must be met, and supported departments provided comprehensive documentation to enable the aged entries to be cleared immediately. Items not cleared timely will be reported to Senior management in Banking Operations, Finance and potentially the Operational Risk Committee.
• Specialist III will work with Teller leaders, FSR's, Digital Support, ACH, Loan and Consumer Banking to ensure documentation for clearing transactions is received and account activity is consistent with the team member's duties. This position will be responsible for working with FIU on internal fraud cases.
• A Specialist III is responsible for assisting in the development and maintenance of efficient operational procedures.
• Specialist III are expected to continually review processes and help identify opportunities for change that leads to efficiency improvement within the department. A specialist must be result driven and not satisfied with the status quo.
• Specialist III will track outages and ensure management is aware of any excessive or repeat outages/offenders. A Specialist must be very knowledgeable of all bank systems such as Client Central, Zelle, Online Banking, ACH, ITeller, Loan systems, Navigator and Director to complete the reconcilements and identify anomalies.
• A Specialist III is responsible for ensuring all applicable accounts are reconciled in compliance with all SOX controls.

• Specialist III will assist with creating and maintaining data that is used to implement efficiencies, determine training needs, and track departmental statistics potentially used to determine staffing needs.
• A Specialist III may be called to manage the team in the absence of the supervisor and as needed provide insight used for department and individual performance evaluations.
• This position must be fluent in the various system platforms used by the department serving as a safeguard to mitigate bank losses due to system error, human error, or intentional fraudulent activity.
• This position is the first line of defense in identifying employee fraud or system deficiencies that could result in bank losses. This position requires a heightened awareness of fraudulent risks and system knowledge to identify unethical or illegal behavior involving general ledger entries.
• Possess strong analytical, problem-solving, and sound judgement skills
• Ability to be key participant/department representative in bank projects as well as lead departmental projects. Will have a good background in project management to included testing and documenting new functionalities.
• Excellent written and oral communication skills appropriate for interaction with senior management and training team members on departmental functions.
• Must be exceptionally self-motivated and able to work in rapidly changing situations
• Must have excellent organizational, problem solving and time management skills
• Ability to work well under pressure, maintaining composure, and meeting deadlines
• Dedicated to accomplishing personal and departmental goals
• Work as a team with co-workers to ensure all functions are completed timely and correctly.
• Proficient in Microsoft Excel
• Willingness to learn new technologies and expand expertise in various lines of business
• Must be a subject matter expert on all general ledgers performed in the department
• Ability to lead departmental projects and assist with testing new or revised applications.

Qualifications, Education, and Certification Requirements

• Education: Bachelor's degree; preferably disciplined in Finance/Accounting.
• Experience:
• Minimum of four years of account reconcilement experience with at least three years in an advanced account reconcilement position. Previous banking experience is required.
• Fiserv Premier experience is required. Knowledge of Microsoft Suite with intermediate proficiency in Excel is required.
• Project Management experience is a plus
• Knowledge and understanding of various software applications such as Blackline, Zelle/Client Central, Prologue, and applications specific to account reconciling are required
• Must be fluent in ACH, Loan, Reg E and Visa Settlement thus enabling growth, risk reduction and support to LOB partners.

TRAINING REQUIREMENTS/CLASSES

Required annual compliance training, New Employee Orientation

PHYSICAL DEMANDS

Must be able to effectively access and interpret information on computer screens, documents, reports; this position requires a large amount of time in front of a computer and either sitting or standing with the use of the proper desk.

WORK ENVIRONMENT

This position may be in-person in a cubicle environment, remote or hybrid. Telecommuting roles, no matter if hybrid or 100% full time telecommuting, must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.

TRAVEL

Travel may be required to come to meetings as needed.

Equal Opportunity Employer, including disabled/veterans.