AVP ERP

Job Details

Job Description

PRIMARY FUNCTION:

Jefferson is seeking a results-oriented, enterprise-minded, and customer-focused leader to shape and unify the ERP team and function. This position will guide the transformation of the ERP applications function, building a cohesive, enterprise-aligned capability that advances delivery, supports long-term growth, and brings modern approaches, operational discipline, and strategic insight to align technology with organizational priorities.

Responsibilities include leading strategic and tactical planning, development, evaluation, and coordination of applications; establishing policies, procedures, standards, and objectives for applications management; collaborating with functional leaders to define technology requirements; and overseeing the successful delivery and optimization of systems that support business operations.

This position plays a central role in helping the organization navigate growth through acquisitions by assessing technology alignment, coordinating application integration efforts, and recommending adjustments to reduce system complexity.

Administers ERP application support and staff in area(s) of specialization. Ensures effective performance in order to meet business needs in compliance with strategic priorities. Aligns technology solutions with network objectives and programs. Leads strategic and tactical planning, development, evaluation, and coordination of applications. Collaborates closely with business
and/or functional area(s) to assist the user in defining their needs. Assumes responsibility for all projects within group.

ESSENTIAL FUNCTIONS:

• Responsible for ensuring that the ERP applications roadmap supports current business demands and long-term goals
• Partners with business stakeholders to provide technology solutions insights
• Develops high-performing collaborative teams that prioritize collaboration, accountability, continuous improvement, and cross-functional knowledge sharing
• Work with executives and business stakeholders to define priorities and ensure that technology solutions deliver measurable value.
• Oversee application governance, service-level agreements, and technology standards.
• Responsible for vendor relationships.
• Brings together previously separate application support teams to build a more cohesive and enterprise-aligned structure.
• Oversees the development and support of area(s) of specialization within group.
• Leads the resolution of departmental, cross-departmental and organizational issues that are barriers to successful
  utilization and implementation.
• Develops innovative design alternatives using appropriate applications and technology.
• Creates reasonable and efficient project plans and objectives through the review of requirements, resources, task
  definition, and estimation.
• Ensures effective and efficient system integration with overall system architecture to minimize impact of changes on all customers.
• Prepares annual capital/operating budgets that are realistic and cost-effective. Ensures cost effective use of resources. Understands financial reporting.
• Responsible for work evaluation and performance improvement recommendations for all personnel within group.
• Collaborates with leaders to define metrics and develops action plans and recommendations based on results.
• Establishes business partnerships with hardware, software, and professional services vendors and consultants.
• Sensitive to overall group dynamics and proactively fosters teamwork. 10

Essential Functions:

• Keeps leadership and business stakeholders informed about application risks and issues.
• Proactively manage and assess application portfolio to identify risks, operational issues, and opportunities for mitigation, including application retirement, replacement, or consolidation.
• Promotes consistent practices for system changes, communication, and post-implementation support.
• Develops operational standards and tracks team performance against defined goals.
• Ensures that business-critical applications perform reliably and securely.
• Support team development and integration of newly acquired resources.
• Elevate urgent issues to senior leadership when appropriate.

Technical Competencies:

• Experience with core ERP systems, including HCM, Finance, SCM and Grants in a complex setting.
• Maintains alignment with the IS&T and related team(s) to stay informed about platform updates, release cycles, and interaction impacts, ensuring ERP applications decisions remain coordinated and compatible with enterprise systems.
• Full lifecycle management, including system selection, planning, implementation, andretirement.
• Understands how systems connect and how data moves between platform implementation in managing outside partners and holding them accountable for performance.
• Comfortable making decisions about system priorities, funding, and timing.
• Familiar with HIPAA, access control, and audit readiness.
• Familiar with cloud-based delivery models and their implications for scalability and cost.
• Competency and understanding of Information Security standards.

Leadership and Soft Skills:

• Has successfully led integration efforts following acquisitions, building bridges between teams and systems, and isexperienced at managing ambiguity and change, especially in fast-evolving organizations.
• Committed to mentoring teams and creating an environment where people grow and contribute meaningfully.
• Able to connect broad goals with specific next steps.
• Adaptable under pressure; able to keep focus when business conditions shift.
• Works closely with business leaders as a trusted advisor and connector between operations and IS&T.
• Confident working with executive teams and driving alignment at the senior level.
• Comfortable navigating complex dynamics and adjusting direction when needed.

EDUCATIONAL/TRAINING REQUIREMENTS:

• BA/BS in Computer Science, Business, or Healthcare Administration required, Master's preferred.

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CERTIFICATES, LICENSES, AND REGISTRATION:

• Management Professional (PMP) or similar certification
• ITIL Foundation (or higher-level ITSM credential)
• Workday Pro Certification or another platform-specific equivalent

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.