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Patient Services Rep / Rehab

UT Health Jacksonville Hospital
paid time off
United States, Texas, Jacksonville
501 South Ragsdale Street (Show on map)
Aug 06, 2025
Overview

Join our team as a day shift, full-time, Patient Service Rep in Jacksonville, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

  • UT Health East Texas Rehabilitation Center includes a 49-bed inpatient hospital, 14 outpatient therapy clinics, 11 cardiopulmonary rehabilitation clinics and nine Olympic fitness centers, with access to some of the most advanced therapy techniques and care available.

Responsibilities

  • The Patient Services Representative functions as a patient services professional in a call center or clinical front desk environment.
  • Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification.
  • Obtaining authorization, collecting payments, and charge posting.
  • Faxing medical records requests and scheduling patients for injections at the hospital.
  • Other duties as assigned

Qualifications

Job Requirements:

  • High School diploma or equivalent
  • Experience posting payments and charge entry
  • Basic personal computer skills and comfort with Microsoft Windows operating system; database and word processing skills required
  • Patient record documentation skills

Preferred Qualifications:

  • 2 years recent experience in a clinic or healthcare setting.
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