Associate Solution Analyst

The Associate Solution Analyst is a key member of the Client Support Services team, dedicated to serving our Mid-Market clients while also supporting other client segments as business needs arise. This role is responsible for managing the day-to-day transactional service needs, ensuring timely and accurate resolution of inquiries and standard requests. You will act as a reliable and knowledgeable point of contact, building client trust through efficient execution. This position is designed to provide a clear career path to the Solution Analyst role by building advanced product knowledge and handling moderately complex client scenarios, ultimately creating additional bandwidth for Solution Analysts to focus on strategic project work.