Senior Director, Global Process Excellence and HR Shared Services

Our Company

Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are seeking a dynamic and globally-minded leader with a strong background in HR Operations to join our team as the Senior Director of Global Process Excellence and HR Shared Services. This role will focus on driving operational excellence, owning end-to-end process strategy, and building data and technology supported solutions at scale for the Process Excellence and Scaled Delivery (PXSD), EX, and Adobe at large!

• Develop and implement strategies for processes and scaled delivery with data driven rigor. Define and lead the ongoing evolution and adoption of our HR tiered delivery model.
• Lead and inspire a high performing, distributed team in a highly collaborative and interdependent organization. Own management and streamlining global processes while maintaining personalized employee support for moments that matter. Drive the adoption of automation and technology-enhanced processes within HR Operations.
• Strategic thought partner to senior leadership, building on existing groundwork and taking vision to the next level!
• Use metrics to demonstrate and communicate performance, creating and sharing reports/metrics/dashboards that are meaningful to partners and measure performance against SLAs, volumes, customer satisfaction, and quality.'

• Proven leadership in HR Operations at scale, with a focus on process excellence and operational efficiency.
• Strong global leadership skills, with the proficiency to manage and adapt processes and systems both locally and globally.
• Expertise in HR technology, particularly Workday and ServiceNow, with the ability to integrate and optimize technology solutions to enhance HR service delivery.
• Exceptional critical thinking and problem-solving abilities, with the capacity to connect day-to-day operations with broader organizational goals.
• Excellent communication and collaboration skills, with the ability to work effectively in a highly interdependent organization.
• High intellectual horsepower and the ability to set and deliver a strategy for scale.

Nice to Haves:

• Expertise in Vendor Management and Contingent Worker programs.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.comor call (408) 536-3015.