Web Content Specialist II

Advancement & Partnerships:

Join our dynamic and growing Advancement & Partnerships team as we work together to power partnerships and transform lives through philanthropy.

Together, we can unleash the potential of people and ideas to positively change the world. Your efforts on our team will help us to build the University for the Future.

The Opportunity:

The Web Content Specialist II plays a critical role in managing, optimizing, and maintaining UCF Advancement & Partnerships' websites and digital presence. This position will support content creation, backend website maintenance, giving form management, analytics reporting, and Salesforce Marketing Cloud page development.

The Web Content Specialist II will work closely with Advancement Communications and Alumni Communications teams to ensure that our websites including ucffoundation.org, ucf.edu/partnerships, foundation.ucf.edu, ucfalumni.com, and others deliver a seamless, engaging, and donor-focused user experience.

Responsibilities:

• Website Content Support: Draft, edit, and maintain content across multiple sites ensuring accuracy, accessibility, and alignment with UCF brand standards.

• Backend Website Maintenance: Manage WordPress sites, plugins, updates, backups, and troubleshoot technical issues; collaborate with IT and hosting providers.

• Cross-Functional Integration: Partner with internal teams to ensure consistent messaging and cohesive campaigns across digital platforms.

• Giving Form Management: Build and optimize online giving forms for accessibility, mobile responsiveness, and data accuracy; track and recommend improvements based on analytics.

• Analytics & Insights: Generate regular website performance reports, analyze trends, and recommend improvements to increase engagement and conversions.

• Salesforce Marketing Cloud Pages: Develop and maintain dynamic Cloud Pages (AMPscript, HTML/CSS) for campaigns, events, and donor engagement; ensure data integration with CRM.

• Campaign Support: Create URL redirects, friendly URLs, and other technical support for marketing campaigns and events.

Minimum Qualifications:

Bachelor's degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience managing WordPress websites, including backend updates, plugins, and troubleshooting.

• Familiarity with Salesforce Marketing Cloud, HTML/CSS, and CRM (e.g., Blackbaud or similar) data integration.

• Proficiency in creating and maintaining giving forms and tracking performance metrics.

• Experience in building campaign microsites.

• Experience with design/website design and basic graphics abilities.

• Knowledge of ADA compliance and responsive design principles.

• Experience in website analytics (e.g., Google Analytics) with the ability to extract actionable insights.

• Prior experience in higher education or nonprofit digital communications.

The most successful candidates may possess the following qualities:

• Strong attention to detail, organizational skills, and the ability to juggle multiple projects in a fast-paced environment.

• A motivated self-starter who can work independently.

Additional Application Materials Required:

Please include a copy of your portfolio with your application.

Special Instructions to the Applicants:

Advancement and Partnerships values the unique contributions that each team member brings to our division. The anticipated salary range for this position is $56,030 - $68,637. The final determination of a successful candidate's starting salary will vary based on the candidate's qualifications, experience, and internal equity considerations. The anticipated pay scale indicated for this position generally applies to candidates who meet the minimum requirements and several of the preferred qualifications outlined above.

All offers are contingent on successful background and reference screens.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.