DLO Phlebotomy Service Rep II Float

Diagnostic Laboratory of Oklahoma (DLO)

Location: Enid, OK

Schedule: Monday-Friday; hours vary

Essential Functions:
* Report to work on time and prepared for each scheduled shift
* Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
* Maintain a positive, professional, and supportive attitude throughout the workday
* Work collaboratively as a team member and contribute to a respectful, productive work environment

* Collect blood and urine specimens using approved techniques and equipment
* Accession patient and test information accurately into the Care 360 system
* Process and prepare all types of specimens for testing
* Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
* Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Required Knowledge:

Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.

Required Experience and Skills:

* Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
* Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
* Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
* Proficiency in basic computer use, including keyboarding and data entry

* Flexibility with your schedule - you may occasionally need to start early or stay late to meet patient or client needs
* Willingness to travel or work at different locations if business needs change
* Ability to lift and carry light to moderately heavy items (up to 40 lbs. occasionally, with help for anything heavier)
* Comfortable sitting or standing for extended periods of time
* Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
* Comfortable using a computer and phone regularly
* Good hand coordination and steady movements
* Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling