Astronaut Experience Program Specialist I

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

As part of a hardworking team of specialists, the Astronaut Experience Program Specialist is responsible providing program operations support for the Astronaut Experience Program.This role assists and supports the Astronaut Experience Team in providing best-in-class customer experiences and in supporting the program needs related to launches and to special events. We are looking for a high-potential team member who is willing to learn and help us positively impact safe human spaceflight. Passion for our mission and vision is required!

Job Responsibilities:

• Ensure that management is up to date on schedules, events and commitments; follow up as needed. Ensure that events are organized, followed and attended.
• Schedule and maintain complex travel, meetings and event calendars and inform parties of times and locations of meetings and events.
• Schedule complex travel events, itineraries, create agendas and compile documents for travel-related meetings. Handle information with discretion and with high degree of confidentiality.
• Submit timely and accurate expense reports.
• Compose internal electronic communication and review customer facing documents and proposals.
• Partner with the team on developing, releasing and on attending national and international projects, and events often under pressure and with conflicting deadlines.
• Supporting recruiting activities, special events and ad hoc projects as required.
• Conduct property tours, handle amenity requests for VIP clients and advise customers on local attractions and on transportation options.
• Ensures that all arrangements and communication, are handled with discretion and with a high degree of confidentiality.

Required Skills, Education and Experience:

• A self-directed starter with willingness to learn and support astronaut programs and projects.
• Ability to earn trust, maintain positive and professional business relationships and a provide a superior level of customer support.
• Comfortable with public speaking, orienting customers and with public presentations.
• Maintain a high degree of professionalism and confidentiality at all times.
• 1-3 years of hospitality experience to include hotel, club, and/or restaurant or related.

Work environment:

• Extended work schedule with early starts and late work hours, weekends, holiday and with ~50% domestic and international business travel.
• Ideal for self-starters comfortable working in fast-paced and dynamic work environments as well as with high-profile customers.
• Driver license required.
• Ability to obtain a US passport.
• Ability to lift up to 50lbs.

Compensation Range for:

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check

• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification, Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

• Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

• Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin's Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us atEEOCompliance@blueorigin.com. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request.

California Applicant Privacy Notice

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