Benefits Manager, NA

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects, and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across 19 markets in North America, EMEA and APAC, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage's business is growing exponentially, through a combination of greenfield market expansion and acquisitions.

Vantage North America

Vantage North America has a strong track record of delivery, operations and customers satisfaction built over 14 years of servicing the hyperscale community. We are established in 10 major markets across the US and Canada, with significant market expansion on the horizon. Our customer relationships, financial backing from the world's largest technology and infrastructure investors, and our brand reputation has earned us a seat at the planning table with the world's largest technology companies, and we are well positioned to achieve phenomenal growth due to the unprecedented demand for data center capacity being driven by AI.

Benefits Manager, NA

This position is remote and based in CO

The Benefits Manager, North America, will report to the Manager, Payroll & Benefits, North America and will play a critical role in the design, delivery, and administration of benefits and leave programs across the U.S. and Canada. This leader will ensure that all benefit offerings are competitive, compliant, and aligned with the company's broader talent strategy. The Benefits Manager will be responsible for vendor management, employee education, regulatory compliance, leave administration and continuous optimization of health, welfare, retirement, and time-off programs. This role requires a deep understanding of benefits strategy, data analysis, and employee experience, along with strong collaboration across People & Culture, Legal, and Finance teams.

Essential Job Functions

Program Management

• Design and manage the strategy, delivery, and administration of benefits programs across North America (medical, dental, vision, life, disability, retirement, leaves, and wellness).
• Ensure benefits are competitive, cost-effective, and support employee wellbeing, attraction, and retention goals.
• Partner with external consultants and internal stakeholders to lead annual benefits planning and open enrollment.
• Manage vendor relationships and ensure service-level agreements are met and employee experience is prioritized.
• Collaborate with internal stakeholders to ensure alignment between benefits programs and broader compensation and workforce strategies.

Compliance and Reporting

• Ensure all benefit programs comply with applicable federal, state, and provincial laws (e.g., ERISA, HIPAA, ACA, COBRA, FMLA, and Canadian legislation).
• Lead compliance activities including plan filings, audits, and preparation of required reports such as 5500s and SARs.
• Maintain up-to-date plan documentation, including Summary Plan Descriptions (SPDs), policies, and procedures.
• Partner with Legal and external advisors to evaluate evolving legislative and regulatory changes.

Employee Education & Communication

• Develop and implement employee-facing communication strategies and tools that support understanding and utilization of benefits.
• Provide guidance and support to HRBPs and managers to resolve complex benefits inquiries or escalations.
• Oversee employee benefits orientation and onboarding materials.

Leave Management

• Administer and manage leave of absence programs across North America, including but not limited to FMLA, STD, LTD, parental, and personal leaves.
• Ensure timely case management and coordination with third-party administrators, payroll and HR teams.
• Maintain compliance with US federal/state and Canadian leave regulations, and internal leave policies.
• Provide clear, consistent communication and support to employees and managers throughout the leave lifecycle.
• Track leave metrics and identify opportunities to improve process efficiency and employee experience.

Vendor and Budget Management

• Lead vendor RFPs, negotiations, renewals, and ongoing performance reviews.
• Monitor program utilization, trends, and costs, and provide regular reporting and insights to key stakeholders.
• Support the development and management of the annual benefits budget for the region.

Cross-Functional Collaboration

• Work closely with Payroll, HR Operations, and local teams to ensure benefits data integrity and seamless delivery of services.
• Provide guidance and training to HR partners across North America on benefits policies and processes.
• Support global benefits projects and initiatives, contributing North American perspective to enterprise-wide solutions.

Additional duties as assigned by management

Job Requirements

Education:

• Bachelor's Degree in Human Resources, Business Administration, or a related field required: equivalent combination of education and relevant experience will be considered
• CEBS or similar benefits certification preferred.

Experience:

• Minimum of 8-10 years of progressive experience in U.S. and Canadian benefits administration, ideally within a multinational organization.
• Proven experience leading annual open enrollment processes and vendor management.
• Strong understanding of benefits compliance and legislation in the U.S. and Canada.
• Experience with Workday or other HRIS systems and benefits administration platforms.

Skills:

• Strategic thinker with strong analytical and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Exceptional written and verbal communication skills, with the ability to explain complex concepts to a broad audience.
• Ability to collaborate effectively across functions and influence stakeholders at all levels.
• Strong project management capabilities and ability to manage multiple priorities in a fast-paced environment.
• Proficiency in MS Office Suite (Excel, PowerPoint, Word, Outlook).

Travel:

• Occasional travel within North America, estimated at 5%
• Travel to onsite meetings in Denver, CO required

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $115,000-$125,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
• Compensation for the role will depend on several factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

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We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!