PFS Research Specialist

Summary:

Under general supervision of the Receivables Manager, performs a variety of duties related to analysis of recording, processing, and posting of cash and researching of unapplied funds to the accounts receivable system for Brown University Health and all affiliates.

Responsibilities:

Develops research methodologies, procedures and tools for credit resolution and payment issues.

Develops and recommends tools to identify erroneous or questionable cash payments.

Identifies cash application user errors, 835 files issues that result in incorrect account balances and credits.

Responsible for reviewing, researching and resolving multiple Professional credit WQ’s and clearing accounts.

Researches missing payment information which may require contacting payers or outside vendors.

Trains and assists users with basic primary research protocols in the Practice Management System.

Contacts providers, payers, banks, etc. to verify and reconcile payment data with the Brown University Health Accounts Receivables system.

Analyzes and resolves credits and recommends modifications to processes.

Monitors and maintains multiple Unapplied Cash Accounts, verifies, reconciles and documents activity.

Participates and assists in internal/external audits providing requested information in regard to reconciliation and documentation of activity in unapplied cash accounts.

Maintains procedure manual and updates when warranted.

Assists external departments with requests for identification and resolution of unidentified cash, which may require extensive and exhaustive research techniques.

Participates in internal meetings and other meetings with outside departments and payers as required.

Other projects, duties assigned as needed.

Other information:

BASIC KNOWLEDGE:

Equivalent to an Associate’s degree in Accounting or a related field.Requires proficient knowledge of PC, Internet and software applications.

EXPERIENCE:

Three years of Full Revenue Cycle experience, Accounting experience, including good knowledge of research methods.Strong communication and interpersonal skills.

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

Work is performed in an automated office environment.

INDEPENDENT ACTION:

Incumbent functions independently within scope of department policies and practices; refers specific problems to manager only when clarification of departmental policies and procedures may be required.

SUPERVISORY RESPONSIBILITY:

None.

Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran, or marital status. Brown University Health is a VEVRAA Federal Contractor.

Location: Brown University Health Corporate Services, USA:RI:Providence

Work Type: Full Time

Shift: Shift 1

Union: Non-Union