New

Associate ServiceNow Administrator

Argonaut Management Services, Inc
paid time off, 401(k)
United States, Texas, San Antonio
175 East Houston Street (Show on map)
Jul 23, 2025
Argo Group International Holdings, Inc.and American National, US based specialty P&C companies, (together known as BP&C, Inc.) are wholly owned subsidiaries of Brookfield Wealth Solutions, Ltd. ("BWS"), a New York and Toronto-listed public company. BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. Job Description Job Summary: We're seeking an entry-level Associate ServiceNow Administrator to support the daily maintenance, configuration, and operation of our ServiceNow platform. This role is ideal for someone beginning their career in IT service management and eager to learn through on-the-job training and mentorship. Key Responsibilities: Assist with user management (roles, groups, access controls) Maintain and update basic platform configurations (forms, lists, views) Perform data imports and updates using import sets Support ticket triaging and basic incident/problem management Assist with testing and deployment of platform updates Participate in ServiceNow upgrade and patching activities Document processes and standard operating procedures Requirements: Basic understanding of IT concepts (Service Desk, ITIL is a plus) Interest in ServiceNow and willingness to learn Familiarity with platforms or SaaS tools a plus Strong problem-solving and communication skills Nice to Have: Completed or working toward the ServiceNow Certified System Administrator (CSA) certification Bachelor's degree or equivalent experience in IT or a related field *PLEASE NOTE:* Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas. If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400. Notice to Recruitment Agencies: Resumes submitted for this or any other position without prior authorization from Human Resources will be considered unsolicited. BWS and / or its affiliates will not be responsible for any fees associated with unsolicited submissions. We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to ourHR Privacy Notice Benefits and Compensation We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.