Team Lead, Administration and Billing

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DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Franklin Park, Seymour Ave

Division:Air & Sea
Job Posting Title: Team Lead, Administration and Billing
Time Type: Full Time

Summary

The Administration and Billing Team Lead will be responsible for overseeing the daily operations of a warehouse office. This role will require strong leadership, communication, and problem-solving skills, as well as a keen attention to detail and a commitment to safety.

Duties and Responsibilities

• Perform billing assistance duties in a business or corporate setting facility.
• Prepare and send invoices to clients and customers.
• Process, prepare and complete third-party invoices.
• Check and issue billing adjustments to customers.
• Check, print and validate billings and invoices.
• Track, check and process delinquent invoices.
• Perform daily closing and balancing of payments and receipts.
• Maintain and manage daily logs of transactions in an organized manner.
• Coordinate with accounts receivable and accounts payable departments
• Collect and confirm accuracy of all charges and expenses for a file to be billed
• Enter all charges and expenses for brokerage into billing system for manual rating
• Collect and scan documents into the document imaging system for billing packets and visibility
• Ensure charges are entered timely into the billing system and audit charges so DSV can bill the client (DSV routed cargo)
• Enter all charges, print invoice and mail with applicable documentation to client (Non-DSV cargo)
• Process and record direct deposits and electronic bill payments for the brokerage operation
• Confirm duty payment and bill if necessary
• Maintain customer billing matrix in the brokerage system
• Order and maintain inventory of office supplies for the brokerage operation
• Proactively identify and resolve brokerage billing related issues
• Other accounting and operational functions assigned by the brokerage manager or supervisor
• Handling office tasks, such as generating reports and presentations, setting up for meetings, and reordering supplies
• Check invoice portal and maintain follow ups on outstanding invoices with operators
• Follow up on meeting tasks and completion
• Conduct regular reviews and audits to assess compliance with regulations and internal procedures.
• Assist in identifying areas of non-compliance and recommend appropriate actions.
• Maintain up-to-date knowledge of relevant regulations and industry best practices.
• Assist in investigating compliance-related incidents and violations.
• Collaborate with cross-functional teams to ensure compliance across various departments.
• Support the maintenance of compliance documentation and record-keeping.
• Identify and evaluate potential suppliers based on quality, cost, reliability, and other criteria.
• Build and maintain strong relationships with suppliers to ensure favorable terms and conditions.
• Negotiate pricing, terms, and contracts with suppliers to secure the best value for the company.
• Review and analyze contract terms to mitigate risks and ensure compliance with company policies and regulations.
• Manage the end-to-end procurement process, including requisition, purchase order issuance, and supplier performance evaluation.
• Ensure compliance with procurement policies, procedures, and regulations.
• Monitor and analyze procurement costs to identify cost-saving opportunities and improve efficiency.
• Implement strategies to optimize costs while maintaining quality standards.
• Collaborate with internal stakeholders, such as logistics, operations, and finance teams, to understand procurement needs and requirements.
• Coordinate with suppliers to ensure timely delivery of goods and services and resolve any issues or discrepancies.
• Promote supplier diversity and sustainability initiatives by identifying and engaging with diverse and sustainable suppliers.
• Incorporate sustainability criteria into supplier selection and evaluation processes.
• Identify and assess procurement risks, such as supply chain disruptions, quality issues, and regulatory compliance.
• Develop risk mitigation strategies and contingency plans to minimize potential impacts.
• Track and report key procurement metrics, such as cost savings, supplier performance, and compliance.
• Provide regular updates and analysis to management on procurement activities and performance.
• Assist with employee onboarding and STA application and maintenance.
• Cross Train to help other office roles in Export and Import administration.
• Manage Customs list for national Import team

Educational background / Work experience

• High school diploma or equivalent required
• Associate's or bachelor's degree in logistics, supply chain management, or a related field preferred
• At least 3-5 years of experience in a warehouse or logistics environment, with at least 1-2 years in a supervisory or leadership role
• Experience with inventory management, shipping and receiving, and order fulfillment

Skills & Competencies

• Strong leadership and interpersonal skills, with the ability to effectively communicate with staff, customers, and other stakeholders
• Solid understanding of warehouse operations, inventory management, and logistics processes
• Attention to detail and the ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and analytical skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Supervises and trains warehouse staff

Preferred Qualifications

• Bachelor's degree in logistics, business, or a related field
• Certification in warehouse management or related field

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in Microsoft Office and other relevant software applications
• Experience with warehouse management systems and inventory management software preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay is:$22.50 - $30.50/ Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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