Technical Systems Administrator / Trainer
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![]() United States, California, Irvine | |
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Job title: Technical Systems Administrator / Trainer (Contractor) Location: Irvine, CA (Dupont Drive) - Hybrid - 3 days Onsite / 2 Remote Contract: 12 Months What are the top 3-5 skills, experience or education required for this position: * 2-4 years of experience with SharePoint, building sites or administration * 2-4 years professional experience in at least one of the following roles: Functional Systems Administrator / Configuration Manager / Solution Architect / Project Manager / Consultant / Trainer * [Preferably] 1-2 years of experience administering Atlassian products (primarily Confluence or Jira) * Effective interpersonal relationship building and influencing skills * Ability to effectively communicate and partner with key stakeholders Technical Systems Administrator / Trainer (Contractor) We're looking for a Contractor role for a Technical Systems Administrator / Trainer who will be responsible for the development, management, and operations of our SharePoint sites as well as help administer our Atlassian instance. This role is key in providing technical support, guidance, and mentoring for our cross functional team members. The Technical Systems Admin will work with users of the tools to support adoption, enhancements, use, and navigation of the solutions. They will also develop training materials and lead training sessions, promoting user onboarding and skillset development for the tools. They will proactively work with the different business units to identify needs and help create new processes and scale up existing ones. The ideal candidate will have a strong background in SharePoint, Atlassian products and is interested in working in a high energy, creative, and collaborative environment. They enjoy wearing many hats, are a people-person and a problem solver. IN THIS ROLE, YOU WILL ? Collaborate with Business Technology and Implementation partners to understand how AbbVie's SharePoint platform works and what areas of opportunity and customization are available. ? Working with the different business units to customize and build folder structures, SharePoint sites and help build a tools eco-system. ? Be the gatekeeper for our Atlassian and SharePoint instances with responsibility to ensure systems operation, content quality and implementation (and refinement) of processes and workflow adjustments ? Run weekly, monthly and ad hoc metric reports for management and business teams to measure systems performance and other KPIs ? Design workflows, standards, processes and set goals that will leverage the systems ? Translate business requirements into workflow improvements within the systems ? Gather input from user groups to assess potential integrations of additional platforms and tools ? Partner with IT professionals to ensure systems functions properly, updates are applied and tested, and new functionalities are tested and implemented. ? Manage special operations assignments, which can include but are not limited to training and development, project management, executing reporting ? Ongoing training of users and support of the systems ? Maintain relationships with tool vendors, specifically on technical support and training issues. Act as project point-of-contact for communication. ? Train team on proper usage and best practices of the systems REQUIRED EXPERIENCE AND SKILLS ? 2-4 years of experience with SharePoint, building sites or administration ? 2-4 years professional experience in at least one of the following roles: Functional Systems Administrator / Configuration Manager / Solution Architect / Project Manager / Consultant / Trainer ? [Nice to have] 1-2 years of experience administering Atlassian products (primarily Confluence or Jira) ? [Nice to have] experience in leveraging tool APIs to build custom integrations (Slack API, Jira API etc.) ? Able to think creatively to build unique workflow and digital asset management solutions to address business needs ? Able to drive customer projects, manage timelines and personal workload ? A track record of planning, executing, and delivering results for complex and cross-functional projects ? Strong problem-solving skills and the ability to design, structure, and lead projects ? Effective interpersonal relationship building and influencing skills ? Ability to effectively communicate and partner with key stakeholders ? The ability to manage multiple priorities and work independently |