Job oversees the West Region for Fleet Services, Cox Automotive covering Nevada, Arizona, California, and Sun Valley Idaho currently. The main customer is Cox Communications but will look to add others to the portfolio. Oversees front line leaders, shops, and technicians within the region.
Fleet Services by Cox Automotive keeps your fleet moving.
FSCA is one of the largest fleet maintenance companies in the country! We are currently operating with 500+ mobile trucks and 20+ shops. As a leader and innovator in the mobile fleet service industry, we provide preventative maintenance excellence with proprietary technology tailored to each customer's unique needs. Our business has experienced substantial organic and acquisitive growth in the past few years, with additional significant future growth expected soon. As our business continues to expand, we are always on the lookout for motivated, energetic individuals to fill the positions now available on our talented team of professionals.
The
Sr Manager, Fleet Operations provides direction, leadership, and operational guidance to a team of employees. The Sr. Manager is also the conduit to business partners establishing and maintaining relationships, determining needs, mitigating risks, and addressing processes through frequent meetings with partnership's senior leadership. The Sr Manager, along with other Fleet Leadership professionals are responsible for ensuring compliance of and review of corporate policies, development and execution of business plans, implementing procedures to improve efficiencies, driving revenue, managing budgets, and future strategy development.
Duties and responsibilities
- Establish and maintain exceptional relationships with business partners discussing and enhancing vehicle operations, processes, needs, risks, efficiencies, and future strategies
- Responsible for the development of employees, performance management of the team, and guidance that enhances the abilities of team members
- Provide direction, leadership and operational guidance for team members on the operational aspects of fleet, participation, communication, process & policy, and compliance
- Manage and oversee all aspects of vehicle operations within assigned market(s), team performance, compliance (regulatory and company), safety, training, and facilities
- Develop and review work plans, staffing, service quality, KPI metrics, and workload with team
- Provide budget guidance and report on operating costs for the Fleet Operation maximizing efficiencies and reducing liability exposure
- Ensure compliance with all safety programs, guidance, and practices to promote an environment of zero injuries or accidents
- Work with Fleet Leadership to develop and implement future strategic plans for the department using different methods to identify risks, capabilities, and overall gains
- Work with team to evaluate and recommend shop equipment, tools, and training to meet current and future needs
- Work with team to provide research and recommendations for future vehicle technologies that have risk and/or benefit to fleet operations
- Develop and implement key performance indicators that provide guidance for improvement of the operation, team, and business partner knowledge
- Responsible for accuracy of invoices, purchase orders, procurement purchases, maintenance records and all vehicle data
- Establish processes with team to ensure up-to-date vehicle information is shared by business partners and needs are being met for all vehicle operations including maintenance, reporting, assignments, scheduling, and compliance
- Ability to act with a high sense of urgency
- Drive New Business in Developing Markets and Support current business in existing markets
- Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
- Able to collaborate with customers, especially customers with urgent issues, to provide solutions that meet customer requirements
Minimum qualifications include:
- BA/BS degree and 8 years of experience with at least 3 years' experience in a management / leadership role; or an equivalent combination of education and work-related experience.
- 5 years of experience in a fleet or automotive environment building and leading high performing teams that consistently meet or exceed team and business goals
- Ability to build strong working relationships across the organization at all levels and as well as others outside of the organization
- Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and business leaders
- Self-motivated; able to manage expectations, prioritize work to meet deadlines, and manage to project and department budgets
- Experience in driving continuous improvement and operational excellence
- Strong people skills and the ability to effectively communicate with peers, business partners, and leadership
- Ability to interact with internal and external business partners supporting corporate policy, standards, processes, and procedures
- Must have valid driver's license and meet Cox Automotive Mobility minimum driving qualification standards
Preferred qualifications include:
- Bachelor's degree in relatable field
- 5 years of management in the fleet management or automotive environment
- Associate degree or 5 years fleet experience preferred.
Required Competencies:
- Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he preaches.
- Action Oriented: Has a sense of urgency daily; is action oriented; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Technician Focus: Will seamlessly navigate from mentor/coach to 'tough love' manager to manage a diverse set of technicians.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in services; acts with customers/technicians in mind; establishes and maintains effective relationships with customers/technicians and gains their trust and respect.
- Functional/Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he disagrees.
- Systems: Demonstrated ability to learn and use IT systems related to technician performance.
- Interpersonal Savvy: Relates well to all kinds of people - up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Problem Solving: Can identify problems and develop practical solutions. Able to understand internal constraints and avoid a 'take it or leave it' approach to problem-solving.
USD 99,000.00 - 165,000.00 per year
Compensation:
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
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Cox
$99,000.00 - $165,000.00 / yr
parental leave, paid time off, paid holidays
Jul 18, 2025