Social Services Aide-Child Protective Services Intake

Status: Full Time, Non-ExemptStarting Wage Range: $21.45/hr. - $23.60/hr. Department: Human Services & HealthPosition Open Until Filled Please submit Resume with application *Monday - Friday: 8:00am - 4:30pm, some evening hours may be needed but can vary*

Dodge County offers a generous benefits package including:

• Paid Time Off (PTO) - available for use after 30 days of employment
• 10 observed paid holidays
• Health, Dental, Vision Insurance
• Health Savings Account (HSA) - with employer contributions - HRA
• Life insurance, Long-term disability, short-term disability and Flex spending
• Participation in the Wisconsin Retirement System (WRS) - an exceptional pension plan with employer match (upon vesting) and lifetime retirement payment.

ESSENTIAL FUNCTIONS

1. Provides hands-on assistance to program participants to provide supervision and support. This may include:
   
   
   
   • Schedules and performs Court-ordered supervised visits. Prepares documents from Court-ordered supervised visits and contacts.
   • Provides transportation for families and children for appointments and other needs.
   • Provides families with nutritional information and simple budgeting education.
   • Answers other inquiries made regarding service programs.
   • Teaches basic parenting skills. Serves as a role model to the parent(s).
   • Conducts/facilitates Independent Living Skills classes.
   • Develops, maintains, and evaluates work sites, and develops project support within the community.
   • Assists juvenile offenders in their efforts to make monetary restitution or provide community service.
   • Provides electronic monitoring services including hook-up and monitoring.
   • Provides truancy services to youth.
   
   
   
   
2. Utilizes appropriate interview methods for obtaining complete and accurate information when working with participants.
3. Establishes and maintains positive working relationships with staff from coordinating agencies.
4. Assists participants in acquiring necessary community resources.
5. Supports and provides assistance to assigned social workers/case managers; provides information and documentation to support case planning and consultation.
6. Assists case manager/social worker in monitoring and reporting compliance with service plans/orders.
7. Provides direction and assistance to participants in following service plan/orders.
8. Provides Court testimony relative to assigned cases.
9. Prepares and maintains confidential client records. Updates and maintains department files, records, plans, mailing lists, and other related documents.
10. Coordinates and schedules home visits.
11. Other duties as assigned.

REQUIRED JOB COMPETENCIES

• General knowledge of community resources.
• Ability to assess at-risk situations and to take proper action in a timely manner.
• Knowledge of community resources in the fields of health, welfare, and human services.
• Demonstrates human services skills and knowledge in areas such as mental health, developmental disabilities, parenting, home environment, social services, and family- based services.
• Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to think quickly, maintain self-control, and adapt to stressful situations.
• Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
• Knowledge of computer software including word processing, spreadsheet, and database applications consistent for this position.
• Ability to perform mathematical calculations required of this position.
• Ability to communicate clearly, concisely, and effectively in English in both written and verbal form.
• Skill in researching and understanding complex written materials.
• Ability to prepare and maintain accurate and concise records and reports.
• Ability to apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations.
• Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
• Ability to handle sensitive interpersonal situations calmly and tactfully.
• Ability to maintain professionalism at all times.
• Ability to maintain effective working relationships with individuals within and outside the organization.
• Ability to work the allocated hours of the position and respond after hours as needed.

PHYSICAL AND WORK ENVIRONMENT

• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.

• Work is performed in an office setting as well as clients' and service providers' homes, detention, treatment and residential facilities, schools, courts and work sites.
• May require communicating with persons who are hostile, aggressive, abusive or violent, posing threatening conditions.

Dodge County is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Accessibility Accommodation for Applicants

High School (required)

Must successfully pass criminal and caregiver background check. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered. (preferred)
Two (2) years' work experience in a human services setting, preferably with families and children. (preferred)