Telephone Operator
 QPS Employment Group | |
16.00
| |
remote work
| |
 United States, Wisconsin, Madison | |
 Jul 17, 2025 | |
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Position Title: Telephone Operator - Remote Wage: $16.00 - $18.00/hour Shift: 2nd or 3rd Hours: 3:00pm - 11:00pm or 11:00pm - 7:00am **Must be available to complete in office training in Madison, WI** We are currently hiring reliable, qualified candidates for remote customer service roles with our valued client in the Waunakee area. In this position, you will be responsible for handling incoming calls and directing them to the appropriate departments while providing a professional and courteous experience for a variety of customers and clients. These are work-from-home positions, but candidates must be available to complete a few weeks of in-office training prior to transitioning to remote work. Apply today to learn more! Telephone Operator Responsibilities: - Answer client inbound calls, answer frequently asked questions about our clients and dispatch messages - Perform data entry into Excel based software - Assist with storage project - Operate computers or computerized equipment Requirements for Telephone Operator: - Able to follow written instructions - Excellent customer service skills and follow-up with a sense of urgency - Prolonged exposure to computer screen - Able to sit for prolonged periods of time - Laptop/desktop and high-speed internet at home madison@qpsemployment.com IND035 QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately! Why Work with QPS? - Access to sought-after positions with leading employers - Dedicated placement specialists who will guide you through every step of the job search process | |