New

Collections Specialist

German American
life insurance, paid time off, paid holidays, 401(k)
United States, Indiana, Evansville
Jul 17, 2025
Job Title: Collections Specialist Summary of Duties and Responsibilities: As a Collections Specialist, you will maintain positive, professional interactions with borrowers in order to solve problems and resolve loan delinquencies while also maintaining and promoting internal bank relationships. You will handle payments, account research, and various administrative tasks as you work with the team to find solutions. What You'll Do: The Daily Grind - As a Collections Specialist, you will communicate with past due customers through calls, letters and email to obtain payment commitments, make payment arrangements, identify and evaluate reasons for delinquency, and conduct research as well as order payment copies, credit bureau reports, statements, and credit applications as necessary. You will also be responsible for documenting all collection efforts and the reason for delinquency through bank systems, escalating calls and/or problem accounts to your supervisor, repossession, legal or collection agencies as appropriate, complete administrative tasks including letter generation, REO files, foreclosure/bankruptcy files, adhering to all federal, and state laws, regulations and policies and more! What it Takes: Minimum one-year customer service or collection experience preferred Attention to detail Ability to travel for early career training purposes Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member. Attention to detail and ability to work well in teams and individually. Proficiency in Microsoft Word and Excel Bonus Points: Bilingual/Multilingual Knowledge of Banking What we can offer you: Medical, dental, vision, STD, LTD, Life insurance, etc. 17 days paid time off, 11 paid holidays and bereavement leave Education Assistance Paid Parental Bonding Leave Wellness benefits Life event coverage Service awards Financial benefits including 401(k) match, stock purchase plan and more Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping. Logo wear discounts Free checking account, checks and discounted bank services This position may be located at any of the following: 313 Frederica St, Owensboro, KY 42301 4424 Vogel Road, Evansville, IN 47715 430 North Hamilton Road, Whitehall, OH 43213 About Us: German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.