Supervisor, Overpayment Recovery

The Supervisor, AP/AR provides leadership, plans, staff, directs and controls reimbursement activities to ensure the accurate and timely determination underpayments and recovery of overpayments resulting from cost report settlements and claim adjustments. The Supervisor, AP/AR is also responsible for assisting with the coordination of all external and internal reviews.

Salary Range

$70,000 - $80,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, and experience.

Work Location

We are open to remote work in the following approved states:
Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Texas, Virginia, Wisconsin

In this role you will:

• Perform secondary reviews of reimbursement work activities (including debt collection, treasury referrals and collections, extended repayment plans, bankruptcy, and settlements) to ensure compliance with Medicare regulations and procedures.
• Review and monitor daily, weekly and monthly reports to ensure timely processing of all activities and accurate financial reporting to comply with CMS requirements. Follow up as necessary to ensure accurate reporting of data.
• Coordinate internal and external reviews and implement corrective action plans as necessary.
• Ensure timely communication and implementation of procedures/forms and CMS requirements.
• Ensure accurate and timely responses to inquiries from providers and internal and external customers.
• Assign tasks to increase accountability and engagement of our associates by focusing on clear expectations and establishing line-of-sight to Area/Division objectives so that business results are achieved.
• Provide direction, guidance, and support to staff to achieve departmental goals. Foster a positive team environment that encourages collaboration, accountability, and continuous improvement.
• Set clear performance expectations, conduct regular performance reviews, and provide timely coaching and feedback. Identify development needs and create opportunities for employee growth and advancement.

How do I know this opportunity is right for me? If you:

• Have a strong attention to detail and accuracy
• Excel at making decisions independently without guidance
• Have a sense of urgency and the ability to prioritize your workload
• Professional experience within AP/AR
• Enjoy leading and helping teams grow

What will I gain from this role?

• Working on a driven and passionate team supporting, and being supported by, the entire organization.
• Experience working in an environment that serves our Nation's military, veterans, Guard and Reserves and Medicare beneficiaries
• Working in a continuous performance feedback environment.

Minimum Qualifications

• Associate's Degree in Business, Finance, or related field or equivalent combination of education and experience.
• 3 or more years progressive experience in AP/AR roles, including 1 or more years in a supervisory or lead role.
• Knowledge of Medicare Reimbursement Principles and Generally Accepted Accounting Principles (GAAP).
• Proficiency with Microsoft Office Suite and accounting software (e.g., SAP, Oracle, NetSuite, QuickBooks).
• Excellent organizational, analytical, and problem-solving skills.
• Strong interpersonal and communication skills both written and verbal.
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Prior experience leading activities that result in more efficient operations through innovations or process improvements.

Remote Work Requirements

• Wired (ethernet cable) internet connection from your router to your computer
• High speed cable or fiber internet
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net)
• Please review Remote Worker FAQs for additional information

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)

Who We Are

WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

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*This position supports services under Centers for Medicare & Medicaid Services (CMS) contract(s). As such, the role is subject to all applicable federal regulations, CMS contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. CMS contractors and their personnel are subject to screening and background investigation prior to being granted access to information systems and/or sensitive data to safeguard government resources that provide critical services.