Lead Case Manager: Bilingual

Lead Case Manager - Bilingual

*Temporary position

SUMMARY
This position is temporary. Responsible for the frontline supervision of all case management support team members for refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following:

• Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.
• Provides on-going consolation and assistance to resettlement partner staff.
• Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
• Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
• Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
• Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
• Ensures language and cultural competency, mental health and social services in support of program.
• Performs other job-related duties as assigned.

EDUCATION AND EXPERIENCE
Bachelor's Degree in social work, counseling, or related fields preferred.

2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.

KNOWLEDGE, SKILLS AND ABILITIES

• Must be bilingual in one of the following languages: Dari, Pashto, Arabic, Spanish, French or Swahili communication skills are required.
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to remain calm during difficult circumstances and emergencies.
• Able to effectively manage significant documentation.
• Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
• The ability to successfully pass a drug screen and a federal background check is mandatory.

WORK ENVIRONMENT
Work is performed primarily in a climate-controlled office environment and outside in possible extreme conditions. Travel is required to site up to 100% of the time if not local to area.

ABOUT THE TEAM

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios - ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.
Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Legal Disclaimer:

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

#CherokeeFederal
#LI-ONSITE

Job Type: Full-time

Pay: $ 47.04/hr

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person