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Matchday Ambassador

Kraft Group LLC
United States, Massachusetts, Foxborough
Jul 15, 2025
Job Details
Job Location
Kraft Soccer - Foxborough, MA
Position Type
Part Time
Education Level
High School Diploma or Equivalent
 
Job Category
General and Administration
Description

SUMMARY

This Matchday Ambassador is responsible for assisting the Fan and Community Engagement team on Revolution home matchdays. This role will play an active part in engaging Revolution fans in Fan Zone, at ticket gates with giveaways, through various matchday promotions, and more to provide a great matchday experience.

DUTIES AND RESPONSIBILITIES



  1. Responsible for set-up and breakdown of Fan Zone at Revolution home matches as well as engaging with fans and generating interest in the brand
  2. Support with promotional item gate giveaway distribution
  3. Collect tangible donations on select matchdays for community programming
  4. Assist with pre-match, halftime, and post-match activities and promotions
  5. Capture customer data using company iPads and enter said data into the company database
  6. Set up and breakdown Supporter Group related items such as tents, banners and flags
  7. Demonstrate the ability to work well with other team members
  8. Entertain fans (new and old) by means of humor, crowd interaction, and verbal communication
  9. Special projects and assignments as business dictates



SUPERVISORY RESPONSIBILITIES



  • This position has no supervisory responsibilities



SKILLS AND QUALIFICATIONS



  • High School Diploma or equivalent
  • 0-2 years of experience preferred
  • Must be available to work 15 out of 17 regular season home matches
  • Outgoing personality, highly energetic, and enthusiastic
  • Previous marketing/promotional experience for a college or professional sports team, preferred
  • Ability to be a team player
  • Reliable, punctual and demonstrates a professional attitude
  • Strong organizational skills with ability to manage multiple tasks simultaneously in a fast-paced environment
  • Knowledge of soccer, specifically Major League Soccer and the New England Revolution
  • Bilingual language skills preferred



PHYSICAL DEMANDS



  • While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel.
  • The employee frequently is required to talk or hear.
  • The employee is occasionally required to reach with hands and arms.
  • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



WORK ENVIRONMENT



  • Fast paced work environment
  • The noise level in the work environment is usually moderate.
  • The position frequently works outside and may work in inclement weather



CERTIFICATES, LICENSES, REGISTRATIONS



  • None required



OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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