IT Business Analyst (Hybrid Work Schedule)

NOTE:

• The IT Business Analyst position has a potential opportunity to progress to the IT Senior Business Analyst position.
• While this position may be eligible for this career progression, the county anticipates hiring this position as an IT Business Analyst.
• The full salary range for the IT Business Analyst is $74,877.40 to $119,610.94 an hour dependent upon qualifications and experience.
• The full salary range for the IT Senior Business Analyst is $90,602.20 to $144,728.22 annually dependent upon qualifications and experience.

IT Business Analyst:

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Identifies client organization's strengths and weaknesses and suggests areas of improvement.
• Leads requirements gathering sessions to identify requirements, specifications, business processes and recommendations related to proposed solution.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
• Create systems models, specifications, diagrams and charts to provide direction to developers.
• Develop Requests for Proposals (RFP) for external services.
• Ensure compatibility and interoperability of commercial off the shelf or in-house computing systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Other duties as assigned.

• Demonstrated experience in developing requirements, specifications and business process review.
• Practical knowledge in importing data for use in report software, spreadsheets, graphs and flow charts.
• Ability to develop relationships with internally and externally, fostering customer ties.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Demonstrate ability to continue personal development and education to remain informed of current industry development technologies.

• Meet with decision makers, systems owners and end users to define business, financial and operations requirements and systems goals, and identify and resolve systems issues.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Identifies client organization's strengths and weaknesses and suggests areas of improvement.
• Lead requirements gathering sessions to identify requirements, specifications, business processes and recommendations related to proposed solution.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
• Prepare and deliver highly effective reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
• Estimate the resources and participants needed to achieve project goals.
• Create systems models, specifications, diagrams and charts to provide direction to developers.
• Collaborate in the planning, design, development, and deployment of new applications and enhancements to existing applications.
• Collaborate on the authoring of User Stories, where appropriate, and participating in Design and Backlog Grooming sessions.
• Develop Requests for Proposals (RFP) for external services.
• Perform team assessments and evaluations specific to the project.
• Build, develop and grow business relationships.
• Where required, negotiate with other department managers for the acquisition of required personnel time/resource from within the county.
• Ensure compatibility, interoperability and maximize solution re-usability of commercial off the shelf or in-house computing systems.
• Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
• Provide training to end users for all modified and new systems.
• Provide guidance and/or instruction to junior staff members.
• Perform other duties as assigned.

• Demonstrated expertise in developing requirements, specifications and business process review.
• Understanding of how legacy and web-based systems interface with each other.
• Demonstrated expertise to conduct research into system products and requirements.
• Understanding in the areas of application programming, database and system design including Internet, Intranet, Extranet and client/server architectures.
• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs and flow charts.
• Excellent analytical, mathematical and creative problem-solving skills
• Excellent understanding of the organization's goals and objectives.
• Ability to manage the process of innovative change.
• Excellent listening and interpersonal skills.
• Strong communication skills, both written and oral, with demonstrated ability to communicate ideas in both technical and user-friendly language.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to develop relationships with internally and externally fostering customer ties.
• Demonstrated ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Demonstrated ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Demonstrated ability to continue personal development and education to remain informed of current industry development technologies.

Behavioral Competencies (these are required for all positions at ACG):

Accountability
Accessibility
Inclusivity
Integrity

Education and Experience:
IT Business Analyst

• High School Degree or GED Required, Bachelor's degree in Business or Computer Information Systems or related fields is desirable.
• At least six (6) years of business analysis experience in an information systems environment or related fields.

• Bachelor's degree in Business or Computer Information Systems or related fields is desirable.
• Seven (7) to eight (8) years business analysis experience in an information systems environment or related fields.

Pre-Employment Additional Requirements:

• This position requires successful completion of pre-employment background and motor vehicle checks
• Possession of a current, valid driver's license, or the ability to obtain within two (2) weeks of appointment.

Post-Employment Requirements:

• Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.

• Work is generally confined to a standard office environment. Incumbent may be required to be on call occasionally to respond to emergency situations or for go-live of a project.

• No unusual physical demands are associated with this position.
• Spends 50% of the time sitting and 50% of the time either upright or walking.
• Occasionally lifts, carries, pulls or pushes up to 25 lbs.
• Uses cart, dolly, or other equipment to carry in excess of 25 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work related equipment.

* Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.

** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.