Medical Assistant II - Pediatric Hematology/Oncology

Massachusetts General Hospital
United States, Massachusetts, Boston
55 Fruit Street (Show on map)
Jul 22, 2025
Summary: Multi-disciplinary clinic - Crossed trained at the front desk to assist with phone calls, appointment scheduling, clinical messaging, check in, check out and other front desk duties - Reviews provider schedules daily and weekly to plan patient care and formulates solutions for potential problems - Greets patient in waiting room and escorts to triage room and exam room - Instructs patient how to prepare for the physician or nurse practitioner (assisting as necessary) - Assists with training and orientation of new Medical Assistant staff - Cleans and prepares room for next patient - Provides care appropriate to age group of patients in practice setting and documents data per practice protocols - Assures exam, treatment and clean utility rooms are properly stocked and equipped - Assures GI is adequately stocked with Infant Formula and tracks Formula arrival and dispensing. - Requests clinical supplies and practices cost effectiveness measures Other duties: - Functions as in integral part of the patient care team - Interacts in a professional, cooperative way with other practice staff - Accepts delegate responsibilities in a positive manner - Offers help to others in the practice when not busy - Engages in constructive problem solving with others in the practice as problems arise Tests specimens as necessary: - EKG and transmit EKG - Stool for occult blood - Urine Collection (perform UAs and Centrifuge) - Skin Testing - Performs phlebotomy when applicable Ideal Competencies: Clear written and verbal communication Attention to detail Blood draw in pediatrics very strongly preferred Team collaborator Takes initiative Ambitious to learn and grow in their career Past MA experience 2+ years Education Requirements: Medical Assistant certification preferred Basic Life Support certification required Phlebotomy - Pediatrics strongly preferred Associates degree preferred Nursing Assistant certification or other academic preparation may be considered in lieu of Medical Assistant certification 1-2 years of Medical Assistant experience The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.