Senior Product Manager

The application window is expected to close on August 07, 2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

Duo's expansion into the IAM market isn't just about addressing the failures of traditional providers-it's about doubling down on our commitment to an "identity-first" approach to zero trust. By integrating seamlessly with the broader Cisco Security ecosystem, Duo ensures organizations can protect their users, data, and systems with the most sophisticated tools available. We're redefining security from the ground up. We engineer our business to enable our customers to easily address their ever-evolving security challenges.

Your Impact

As a Product Manager for Duo Single Sign-On, you will be responsible for driving the SSO product development. Understanding our customer's goals and challenges and partnering with Engineering and Design teams ensuring we deliver the best end-user and admin experience for our customers.

• Develop and communicate a clear vision and strategy for the SSO product, aligning with company objectives and customer needs.
• Collaborate with engineering, design, customer success, and sales teams to deliver on customer outcomes, not just features
• Work with partners, including customers, sales, and support teams, to gather requirements and prioritize features based on business impact and user needs. Produce concise case documents, presentations, and product requirements documents (PRD) to enable effective product investment decisions.

• Partner with security teams to ensure the SSO product adheres to industry standards (e.g., SAML, OAuth, OpenID Connect) and follows regulations like GDPR, SOC 2, and ISO 27001.
• Conduct market research to stay ahead of industry trends, competitor offerings, and emerging technologies in IAM.
• Work closely with marketing, sales, and customer success teams to drive adoption, create go-to-market strategies, and support customer onboarding.
• Define and track metrics to measure the success of the SSO product, using data to drive continuous improvement.
• Act as the voice of the customer, ensuring their feedback shapes the product's evolution.

Minimum Qualifications:

• 3+ years of product management experience, relevant experience in IT security and an understanding of the problems identity administrators and security professionals face, either by direct work experience or by building products focused in security and identity management.
• Expertise in SSO protocols (e.g., SAML, OAuth, OpenID Connect), authentication workflows, and cloud-based architectures.
• Consistent track record interpreting data to analyze customer needs and market trends in the Identity and Access Management domain, translating findings into actionable product priorities and roadmap deliverables.
• Experience using data to inform decision-making, including proficiency with analytics tools, ability to write data queries, and defining and tracking product metrics.

Preferred Qualifications:

• Proven ability to lead cross-functional teams and influence customers without direct authority.
• Excellent written and verbal communication skills, with the ability to articulate sophisticated technical concepts to non-technical audiences.
• Product marketing management or sales enablement experience.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.