IT Infrastructure Manager
 Vaco | |
$100,000.00 - $120,000.00 / yr
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 United States, Ohio, Columbus | |
 Jul 08, 2025 | |
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SUMMARY:
The Manager of Information Technology is responsible for the overall planning, organizing, and execution of all IT services at all company locations. This includes IT Help Desk support operations to meet customer requirements, supporting branch location operations and offsite employees, as well as the support and maintenance of existing applications, the maintenance of technology infrastructure and telecom systems, and providing input, guidance, and direction on the development of new technical business solutions. Effectively manages and develops IT team. ESSENTIAL FUNCTIONS: 1. Responsible for infrastructure and telecommunications; develops, maintains, and improves networking infrastructure to maximize business processes and communications. 2. Performs project management functions; includes planning, resource coordination, communication, testing and evaluation, and implementation. 3. Sustains a secure network environment ensuring timely application of security patches, and the development and application of network security policies and procedures. 4. Analyzes complex business needs presented by the user community; identifies, investigates, and proposes solutions, including required resources. 5. Provides technical support to the user community; responds quickly to user concerns, evaluates, and suggests solutions, works to resolution. 6. Produces and communicates timeline for application releases/updates; monitors the progress of the software releases and reports the status to the user community as needed. 7. Participates in all hardware and software evaluations and maintains vendor contracts. 8. Prepare, maintain and/or present activity reports for executive leadership review. 9. Perform routine duties as established by departmental procedures, including required back-ups, month end closings, daily reports, phone system updates, user maintenance, etc. 10.Maintains positive relationships with department leaders, partnering with them to resolve technical challenges in support of each departments' work. 11.Remains compliance with JCAHO requirements, especially for emergency management, information management, and disaster preparedness, and all other applicable rules and regulations. Requirements PREFERRED EDUCATION AND/OR EXPERIENCE:
1. Demonstrate working knowledge of Microsoft 365, Meraki Networks, Cloud Infrastructure, Windows Server, Active Directory, Azure Active Directory. SUPERVISORY RESPONSIBILITY: This position supervises the Help Desk Team, Networking, and Database. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. | |