System Specialist, CSS Implementation

Overview

Responsibilities

• Provision user access and manage role-based permissions across CC&B and other customer-related applications for Con Edison and Orange & Rockland.
• Maintain accurate access to documentation and user provisioning records for audits and SOX compliance.
• Ensure timely onboarding and offboarding of users in coordination with Security, IT, and departmental stakeholders.
• Collaborate with system owners, business leads, and technical teams to align access needs with job responsibilities
• Assist with monthly and quarterly audits of user access and segregation of duties.
• Troubleshoot and resolve provisioning-related issues and access errors.
• Support continuous improvement by identifying automation opportunities and improving provisioning workflows.
• Take a hands-on approach in managing the IT capital portfolio of projects. Provide guidance and develop standardized methods for effective technology project management.
• Ensure that all user provisioning activities comply with company policies and security standards. Conduct regular audits and recertification campaigns to maintain the integrity of user access.
• Effective Communication, ensure accurate, concise, clear, and timely transfer of information. This includes both written and verbal communication, ensuring that all messages are easily understood by the intended audience.
• Create and manage applications using PowerApps.
• Develop and maintain Excel VBA scripts for automation and data analysis
• Design and develop interactive reports and dashboards using Power BI
• Perform data extraction, transformation, and loading (ETL) processes
• Support Rate Case activities and interrogatories.
• Provide direct and/or indirect oversight of team resources, including instructing, directing, and overseeing the work of Business Integration personnel.
• Identify training requirements to the Section Manager and participate in the evaluation and selection of prospective additions to staff.
• Perform other related project tasks and assignments as required.

Qualifications

• Bachelor's Degree 3 years related work experience
• Associate's Degree 5 years of related work experience
• High School Diploma/GED 7 years of related work experience

• Bachelor's Degree Degree in Business, Economics, Accounting, Finance, Engineering, Information Technology or related field is preferred 3 years related work experience
• Associate's Degree Degree in Business, Economics, Accounting, Finance, Engineering, Information Technology or related field is preferred 5 years of related work experience
• High School Diploma/GED Degree in Business, Economics, Accounting, Finance, Engineering, Information Technology or related field is preferred 7 years of related work experience

• Supervisory or project management experience. Required
• Must possess excellent interpersonal, oral and written communication skills. Must have the ability to effectively interact with customers, support staff and various levels of management. Required
• Computer literacy and proficiency in Microsoft Office Suite. Required
• Must be able to transfer knowledge to peers and train staff. Required
• Must be able to learn new technology as required for the job. Required
• Must be well organized, detail oriented, and flexible to handle multiple assignments and deadlines. Required
• Must have excellent project planning and research skills. Required
• Must be able to work harmoniously with all department and company personnel. Required
• Proven experience with Oracle/SQL databases and writing complex SQL queries. Required
• Strong proficiency in database scripting and automation. Required
• Hands-on experience with PowerApps for building business applications. Required
• Advanced skills in Excel, including VBA scripting. Required
• Experience in developing reports and dashboards using Power BI Required

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.