Director, Aftermarket

Job Description:

• Lead the development of AI-powered forecasting models and analytics dashboards to track, predict, and optimize aftermarket parts demand, pricing, and inventory performance.
• Define and execute data-driven product and service strategies that increase brand loyalty and customer lifetime value across dealer and distributor networks.
• Integrate machine learning algorithms into ecommerce platforms for personalized recommendations, automated pricing, and enhanced customer engagement.
• Utilize predictive and prescriptive analytics to identify growth opportunities, optimize channel partner performance, and mitigate supply chain risks.
• Collaborate with Data Science, IT, and Marketing to translate business needs into AI/analytics-based solutions and implement them at scale.
• Oversee the development of data pipelines, business intelligence reports, and visualization tools to support real-time decision-making.
• Gather and analyze customer and dealer feedback using natural language processing (NLP) and other AI techniques to inform product innovation.
• Establish measurable KPIs, track performance with analytics platforms, and continuously refine strategies based on data insights.
• Champion a culture of data literacy and AI adoption across the aftermarket organization, providing training and guidance to internal teams.
• Present insights, models, and strategic recommendations to executive leadership and industry partners at conferences and client engagements.

• Bachelor's Degree in Business, Data Science, Engineering, or related field; advanced degree (MBA, MS in Analytics/AI) preferred.
• 7+ years of relevant experience, with a proven track record in analytics-driven product strategy and AI solution implementation.
• Proficiency in data analysis, predictive modeling, machine learning, and business intelligence tools (e.g., Power BI, Tableau, Snowflake, Python/R).
• Experience deploying AI in pricing optimization, demand forecasting, ecommerce personalization, or supply chain analytics.
• Demonstrated success in ecommerce strategy, execution, and platform optimization to support digital sales growth.
• Exceptional analytical, strategic thinking, and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent communication skills for both technical and executive audiences.
• Demonstrated ability to lead cross-functional teams and drive organizational change toward data-first decision-making.
• Ability to travel occasionally for business, partner engagements, and industry events.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting, engaging, developing, and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values - Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive, supportive, non-discriminatory, and safe workplace for all team members. To that end, we are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions.As an Equal Opportunity Employer, employment decisions are made without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability, including disabled veterans, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) atGlobaltalentacquisitions@terex.com.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.