Credit Specialist

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

This position is responsible for ensuring efficient collections of past due balances of customer accounts to minimize bad debt risk; ensuring customers meet established credit terms and reducing delinquencies by maintaining receivable balances within targeted terms. This position plays a crucial role in the minimization of credit exposure risks and subsequently bad debt write-offs. Timely and effective collection activity reduces McLane Foodservice's Days Sales Outstanding (DSO), thereby improving cash flows.

The Credit Specialist is a hybrid position which will require the candidate to report and work from the office a minimum of four days a week. Therefore, interested candidates should be within a 50-minute radius from Carrollton, TX.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Credit Specialist:

• Negotiate and implement workout plans with the assigned accounts to amortize past due balances in a firm and consistent manner obligating both McLane and the account to that plan; obtain security instruments when deemed necessary (i.e. guarantees, PMSA/GSA, collateral and corporate/personal financial data) to mitigate associated risks. The workout plan or other options must be suitable to management and the customer to obtain payment over a reasonable time period.
• Independently negotiate payment from delinquent customers to maintain receivables within target by ensuring overall compliance with credit terms.
• Set up short-term notes to accommodate terms compliance with approval of Senior Credit/Collections Manager and/or Director-Credit/Collections.
• Document all customer correspondence and all customer contacts in Customer Accounts Comments Area within the Oracle JDE systems.
• Monitor delinquent accounts daily to ensure compliance to pay plans and not allow any further exposure to MFS.
• Seek assistance from Senior Credit/Collections Manager and/or Director - Credit/Collections when necessary.
• Provide data to our bankruptcy counsel when an account files for bankruptcy. Work closely with the Senior Credit/Collections Manager to document all legal correspondence and track the court activity and rulings.
• Analyze activity of assigned accounts on a regular basis to identify incorrect transactions or account coding that result in service charges, bad debt write-offs and keeping the accounts clean.
• Request financial statements monthly or annually from our top largest exposure accounts as well as marginal or defaulting accounts. Enter the financial data to the Financial Analysis Spreadsheet for review with the Senior Credit/Collections Manager and/or Director-Credit/Collections.
• Periodically interact with senior levels of McLane Foodservice's corporate management and frequently interact with multi-levels of McLane Foodservice's field management.
• Communicate frequently with external customers while diplomatically representing McLane Foodservice's collection position.
• Perform special projects as requested by management in a timely manner.
• Other duties may be assigned.

Qualifications you'll bring as a Credit Specialist:

• Undergraduate degree in finance/accounting preferred (but not required) with minimum of 4-5 years of progressively responsible credit and collections experience. Demonstrated general business knowledge is essential.
• Excellent analytical skills, excellent written and verbal communication skills and strong personal computer skills are required.
• Must have a good understanding of the federal and state laws pertaining to credit, collections, bankruptcies, and good understanding of A/R and credit procedures, as well as, computerized accounts receivable systems.
• Must be assertive with excellent interpersonal skills able to build rapport with troubled past due accounts to arrange payment of past due and maintain current going forward; able to manage multiple responsibilities within a fast-paced environment.
• Must be a self-starter and able to work independently and communicate collection progress to management on regular basis.
• This position, at the incumbent's discretion, should identify and implement processes that enhance the efficiency of collection activity and the timeliness of customer payments to McLane Foodservice.
• Candidate must be sensitive to the impact that collection activity has on the customer relations and treating customers in a tactful manner.
• McLane Foodservice's strategic initiative is to pursue a more diversified customer base of restaurant concepts, which will pose additional financial risks and challenges. Understanding the nuances of each restaurant concept and issues specific to them will enhance the teammate's success.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/